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8/26/2006 - Edward writes:
I ordered over 3 weeks ago and paid for priority shipping. Nothing received and I can't get customer service because it's the weekend. And after reading many of the complaints, that all basically say the same thing. I'm cancelling my order too. Everyone that paid by credit card should easily be able to get your money back by reporting this to your credit card company or bank. All of your money. Good luck.
8/25/2006 - Robert writes:
I purchased 2 of these pieces of junk on the telephone. They do NOT work as advertised. I was unable to get my money back. Then to my surprise I see it advertised on the cover of my Harriet Carter catalog. I sent Harriet Carter an email telling them about this website and all of the customers that have been scammed with this worthless product. Next I am going to complain to the TV station that I saw the commercial on and also file a complaint with the BBB and anyone else that will listen. I may even call Oprah.
8/25/2006 - Lucia writes:
This is a piece of junk!! Their customer service number is 800-372-4729... make a note of it, because if you ordered it you will need it. There was no perceptable change in the heat inside the car. I have a sun shade that does what it says it will do -- for a couple of bucks, it blocks the sun. I guess that's all I can ask. Don't bother unwrapping the Auto Call, just call and tell them it is the crap they know it is and send it back with a tracking number if possible because they will claim they never received it if you don't. It may not be worth the $21 I paid. I'm going to just send it back USPS and hope for the best.
8/25/2006 - Donald writes:
I bought 2 Auto Cool and they do not work at all,my car was the same with or without it.They are total crap,these people should have to give everyones money back.
8/24/2006 - Deborah writes:
After reading the reviews I'm glad I bought mine at a local drug store. I'm so lucky, I can get my money back for this worthless thing. I spent a lot of time outside in the heat to put the weather strip on. A lot of good that did! The first time you close the door it pops off along with the fan. I hope everyone that buys it gets their money back and doesn't let this company by with this.
8/24/2006 - Tracy writes:
My wife ordered 1 of the Auto cool. We recieved 7! We were billed $165. I tried to look them up on the internet and got nothing. I tried to call the 1-800-372-4729 and they told me I had the wrong number. After reading the entries on this web site, I found we have been scamed. I have not even checked to see if they work and don't really care. If anyone has had any luck with getting their money back please post how they did it. Thanks.
8/24/2006 - Timothy writes:
I ordered 2 of the AutoCool products on 7/9/06. When I called on 8/15/06 to inquire as to where they were, I was told they were waiting for a confirmation from my Credit Card Company. Since I had heard that there was a back order on the product I wanted to ensure that my order was ready to be shipped BEFORE I gave her another credit card number to use. The woman told me the item was ready to be shipped and not one of the back ordered orders. I gave her a new credit card number to use and she said it was accepted. I called today, 8/24/06 AGAIN and this time was told 1st that they were waiting on a 2nd confirmation on the new credit card (which is B.S. because I gave her my Debit card number and have more than enough money to cover the order) and was told the Item was on back order!!!!! Seems like the right hand doesn't know what the right hand is doing!!! I think someone from AutoCool should have contacted ME if there was a problem. I will NEVER order from infomercials again!!! By the way, I cancelled the order.
8/24/2006 - Jan writes:
product does NOT work and there is no information on how to get a refund. Their website states "30 day money back guarentee"
8/24/2006 - Leslie writes:
First, at the top of the page herein, I noticed "defense of product."<br />
So I clicked and guess what? It stated "Product has no defense." That pretty much sums it up. Ordered one of these AutoCools in the first week in July, now it is the end of August and it has yet to arrive. From what I have read, I hope it never arrives. Am cancelling order. Help me; Can anyone spell: Class Action?
8/24/2006 - Becky writes:
I believe the Auto Cool product should be banned and the sellers prosecuted for selling a harmful product to an unsuspecting public. I received the product, saw the warning and immediately returned it so I don't know if it works or not - I suspect it doesn't since reading the other complaints. This company is not conducting business in an ethical manner - no invoice, no packing slip, no return instructions, etc. The authorities need to investigate these people - maybe a little time in a hot jail with their own Auto Cool for relief would be appropriate. Thanks to this website I was able to get a customer service #. I called and told them the product was on its way back. I hope I get reimbursed, but am not holding my breath.
8/24/2006 - Janice writes:
I brought an auto cool a couple of months ago when it was really hot and it was so hot in the car that you couldn't get in for several minutes after cranking up the car and letting it run. We were very disappointed.
8/23/2006 - Robert writes:
I ordered this product on August 2nd and didn't receive it. After coming to this site I tried to cancel my order but could not get through. The charge had not yet been placed on the account so I reported the card stolen and American Express assures me no charges to the old number can now go through. I hope this works to avoid a dispute charge. I'll give them their courtesy by telling them the account and order are cancelled (in December 2006).
8/23/2006 - Shane writes:
I purchased 2 of these items and opened 1. My car was actually hotter inside with this unit on and running than when I just kept my windows rolled up and not even cracked. Total rip off!! Called customer service. Was told I would recieve credit upon reciept of product. Have read that some people sent it back and then the company claims they never recieved it so I will pay for tracking & signature in case I need to claim this with my bank. STAY FAR AWAY FROM THIS COMPANY! PRODUCT DOESN'T DO ANYTHING THEY CLAIM IT IS SUPPOSED TO DO.
8/23/2006 - Darrell writes:
I ordered autocool about 30 days ago,still haven't recieved it.I should noiced that there wasn't a contact phone number on the web site,this is not good. Darrell<br />
8/22/2006 - Kari writes:
I REPORTED THEM TO THE BETTER BUSINESS BUREAU!!!!!!!!!!!! fot all of us that were treated like crap............ Basically i tried to order the product three months ago and then a week later my wallet was stolen so it never occured to me that my order never went through. then a couple weeks later i went to go get my mail and noticed i did not have a package so i called and they told my that the order never went through because they charge the credit card before they ship out and by that time i had already cancel;led my credit card because of the theft so i re-ordered the items again. A couple weeks go by and i still have nothing so i call again and they told me they are out of stock. I asked them why they didn't call at least to appoligize and asked why i had to call them every coupole of weeks. the last straw was today august 22nd and they are still out of stock and "can't tell me when they are going to get more of the items in. i said you guys are going to ship my stuff in the year 2026 in the winter and when i dont need the stuff anymore and asked them why are they advertisng stuff on the internet that they dont have to sell. as you can teel i'm more than fed up with these people and i told them when i get my stuff in the mail i want it for free with a refund of my purchase price. to see all of the complaints against this company go to <a href="http://www.infomercialscams.com/scams/auto_cool" rel="external">http://www.infomercialscams.com/scams/auto_cool</a> thank you...
8/22/2006 - Lisa writes:
It took them 2 months to send the Autocool to me and lo and behold, it actually made the inside of my car hotter! What a rip-off!
8/22/2006 - Jen writes:
This company is full of shit! My first impression of the product occured when I opened the box. I laughed out loud and felt so stupid! To make a long story short, it looks like a happy meal toy, I didn't even bother to use it (because I don't want this crap hanging on my car window) and it's known to contain chemicals known to cause cancer in the state of california.
8/21/2006 - Bob writes:
did not receive the supposed free gift of a cup holder etc. and I do not remember them showing the need for a window stripping and not to mention a few other little things they forgot to mention--
8/20/2006 - Nancy writes:
I ordered the product on June 30. My checking acct has been debited. It is now August 20, & I have not received the order yet. When I called,I was told the order had shipped August 6. Is there a better business bureau to report web & tv rip offs like this?
8/19/2006 - Linda writes:
I ORDERED the auto cool the first of july and have not recieved it,after reading all the complaints i'm sorry I did,what a JOKE!
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