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6/6/2007 - Erica writes:
I received my Benderball and DVD. THe DVD is defective and will only play a few minutes of the workout. I called the toll free number the same day & was told they would mail a new DVD. It has been 3 weeks and haven't received anything. The 30 day guarantee is right around the corner. Great customer service?
5/13/2007 - Jacqueline writes:
I ordered this product and I am promptly returning it. I received the Bender Ball about one month after placing my order. Watching the instructor was less than motivating. After 30 minutes of viewing and performing the exercises, I was disappointed. The instructor was abdominally out of shape and didn't appear at all interested in extensively talking about or selling her product. I was left wondering how this product would work for me.
4/23/2007 - Toni writes:
I ordered the product over the phone and thought I would be talking with an individual. I ended up talking to a machine for over 15 minutes and I ended up getting all the wrong products. Now I am having trouble getting reimbursed for the shippping that I had to pay in order to send the product back to them. I was willing to place another order with them but since they won't reimburse me to shipping back to them the wrong items they shipped to me I want nothing to do with them. So I cancelled the new order.
4/22/2007 - Sheila writes:
I ordeded my bender ball in early Feb/07. It is now April & still haven't recieved. They have taken payment off of my credit card. I have e-mail them twice to check my order..... no response. I am going to keep trying e-mails. Is there any thing else I can do?
2/2/2007 - Diane writes:
I have ordered the Bender Ball and although it has only been a week, I haven't received it yet. My complaint is that the customer number that they list on their website is not a legitimate number to reach customer service! I think it's a fax number. Mmmm, I wonder why they don't want people to reach them because they don't give out a real phone number! I have asked the company by e-mail (which is indicated on their website, if that is legitimate) to contact me in regard to my order. I haven't heard from them yet. I'll keep at them until I get my answer that I'm looking for. In the meantime, be careful with whom you do business with! I wish I was!
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