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5/30/2008 - melissa writes:
so... I wish I had seen this before I ordered!! Not only has it been a whole MONTH (and some odd days) ago that I ordered the thing, I still have not recieved it!!!! So I check my account and they are gonna charge some piece-of-bs monthly fee to my account?? You have got to out of your mind. Never did I sign anything, or verbally give permission, for them to charge my account. Isn't that fraud?!? I quickly called and gave them a piece of my mind. Cancel my order, refund my money ALL OF IT or you will be hearing from my lawyer! Then the lady has the nerve to ask me if I want it re-shipped! Did you just hear me?!? I don't want the thing, refund my money. You cannot charge anything without my permission- and my giving you my cc number the first time does not allow to charge me EVER AGAIN.
5/29/2008 - Brian writes:
I asked for DVD and received VHS tapes - the product billed my account 6 weeks before receiving the ball and Bender Ball keeps billing my account then sending more VHS tapes even after I have contacted them several times to stop billing my account.
Yesterday, I tried to take my wife to lunch and my account was declined because Bender Ball put another charge on... what do I need to do to make this stop?
5/27/2008 - Dana writes:
Hear we go,once upon a time my girlfriend and I sitting on just a normal sunday saw the bender ball commercial.It was funny being that we were joking around about loosing weight, so i proceeded to order the bender ball for her.
On their web page there the opportunity for cycle ordering ofcourse i said no being that there was a minor problem with another company.
$19.99 The package takes a month to arrive and what makes it even worst is that it was left lying on the side walk anyone could have gotten it because of the area i`m located.$29.99 a month after,i` called to find out and cancel because apparently i was enrolled in a cycle purchase,the same one which i declined.month after another $19.99 withdrawn from my account. Who deals with this situation.still waiting on my refunds if it ever gets to me.A total of $49.98.
5/22/2008 - Renae writes:
I have also purchased a bender ball. Two weeks later I was charged the 6.99 s/h and no product. It took two more weeks to receive it and be charged another 49.94 that was the longest 10-14 business days I have ever had. Then I called and canceled the vit and new dvds they still charged me 3 more times for a total of $90.94. I did receive and sent them back. I have called A LOT with the answer for today being that they have already refunded my money. NO NO NO they have not. I am calling my bank and BBB. This is ridiculous. No one should put themselves through this
5/21/2008 - Christy writes:
I'm glad I'm not alone! I am reporting this company to the BBB for what they are doing. I've had the same expierence as many who have posted complaints; I ordered the product, which took way to long to be delievered, and have been charged twice for products I didn't even order!
5/21/2008 - leslie writes:
I ordered the bender ball and was told i would recieve it in 10 to 14 days. did not recieve it , i called they said it was being shipped. a month later still did not revcieve it, they said they had no record of my order, so i ordered it again, recieved it in two weeks. then a few days later i recieved another one wiht some energy boost pills that were free. i could keep recieving the energy boost pills every month for 29.95, but if i di not want them I had to call and cancell. Well I called and cancelled and just found out 4 months later that they are every other month charging me for energy boost pills that i am not getting. Now I will have to cancell my debit card. Personally I think they need to be sued for charging me for products I am not reciveing and di not want.
5/21/2008 - Carol writes:
I ordered the Bender Ball product and after approximately 6 weeeks finall received the item. The charge appeared on my checking account statement. I received another charge the following month. I contacted Customer Service and was told that at the top of the statement in the original there was a sentence indicating they would continue to ship "exercise updates" monthly unless I cancelled. I ONLY authorized them to charge me for the initial shipment. Needless to say, I indicated I would be shlipping the other DVD's back and wanted a refund and also requested that they cancel the "exercise updates" as I did not want anymore. I agree that this type of marketing should be unlawful!
5/19/2008 - Lisa writes:
5/21/2008 - Janna writes:
I ordered this product over the phone. I did not like the fact that you were not able to speak with a person. Also the automated system wanted sell you additional items and to proceed you had to say yes and then call back to cancel if you wanted. I canceled my order with them once I realized that I did not feel comfortable about the way they were upselling me. To my dismay I had already entered my information. Even though I chose not to proceed and I said that I did not want to place the order, it charged the amount to my card. It will take 7-10 business days to have the money returned to my account. Please do not order this product, wait until it comes to the stores!!
5/19/2008 - Amy writes:
I ordered this product in March. It finally arrived over 6 weeks later. I tried contacting the company via email - NO REPLIES! I called the customer service number after my card was charged for a second time, only this time I have nothing!! I had to cancel the upcoming shipments that I never even ordered. I have not received the promised video which the customer service agent claims I would be receiving. The first video was disappointing - 3 short instructional sections. What a waste of money.
5/19/2008 - Christina McIntosh writes:
I Just ordered a bender ball yesterday and noticed today that they charged my account 43.97 and I called them and they told me I ordered 2 bender ball products and I clearly told them I DID NOT , then i found this site so Iam disputing the whole thing with my bank, I do not even want to go though the charging my credit card every month hassels!! I should have known after it the automated system kept trying to add more products!!! VERY VERY VERY POOR CUSTOMER SERVICE! DO NOT ORDER!
5/19/2008 - Rhonda writes:
Ordered, received, appeared on my cc statement. Got another charge in April, another in May. Customer service said there was a statement in the shipment where they would continue to ship "exercise updates" monthly unless I cancelled. I ONLY authorized them to charge me for the initial shipment. This kind of marketing should be totally against the law!!!!!
5/19/2008 - Lisa writes:
I ordered the Bender ball 2 weeks ago and had'nt recieved it yet so I googled Bender ball and noticed this scam site. Thank God! I called my credit card and they said it was pending, I instantly cancelled my card so that I would'nt go thru all the hassles that I've been reading about.Thanks to this web site they won't get me!!
5/19/2008 - Robin writes:
I, too, ordered the Bender Ball. Although I like the product, I am also being charged for extra DVDs and other products I did not order. No one answers the customer service number, even during "regular business hours." The only way I could stop the charges is to cancel my debit card and get a new one - a huge inconvenience since I pay all of my bills with it. Do Not Order This Product.
5/15/2008 - Miss Jean writes:
I ordered the Bender Ball over a month ago. It finally came a few days ago. Ordering it screamed SCAM because I had to sit on the phone for almost 20 mins, while I answered "NO" to all their attempts to sell me other stuff -- DVDs, pills, even a magazine subscription!!! I just kept hitting no -- no -- no -- NO DAMMIT!!!! And so far, I haven't seen anything else show up on my card statement. But I am watching now thanks to this website!!! I am very unimpressed with the ball. It did come with some DVDS -- they're ok. My personal trainer works me harder. All in all, this whole thing is really nothing but a giant SCAM, and I am SICK OF THE COMMERCIALS running on TV 24/7. Seriously. Can this stop now?? Please!!!!!!!!!!!!!!!!!!!!!!
5/14/2008 - abdyl writes:
I bough bender ball and they kept charging me twice for -$43.97, I cal them and e-mail them, but charges are not stopping I don’t know what to do!!!??? Product is peace of junk it blow up in peaces after few weeks.
5/14/2008 - Christa writes:
I ordered the bender ball back in January, I too did not receive it until March. When I finally got it, I also received some energy boost pills and a very cheesy dvd. About a month later I was charged 26.98 for more "pills" (this was April 14) I called customer services and cancelled, I told the girl on the phone, I didn't want any more pills or dvd's. Then last week I was charged $43.93 for some more dvd's. I called customer service again, some girl gave me the run around, I asked to speak to her supervisor. Of course she was in a meeting, I ended up hanging up on her and calling back, this time I got a man, he assured me that my order was cancelled and I would not receive any more charges of any kid. Today, I check my account and find out I am charged $19.99 (and I still haven't received what I was charged for last week) this guy tells me that I am being charged the other half of the stupid pills from back in April, he assures me now that I will not be charged for anything else, but I am cancelling my card anyways which is going to cost me $10.00 w/my bank. I would rather pay that than deal with this company that has the worst customer service I have ever dealt with. It makes me not even want to use my ball I am so angry with this company. I wish I would have found this web site before I ordered.
5/14/2008 - Emily writes:
The Bender Ball is a scam! Do not buy the product. I wish I would have found this page prior to deciding to try out the product. I am still in negotiations with Bender Ball to recieve refunds for all the ridiculous extra and unauthorized charges to my credit card. The product is NOT worth the hassle. You could get the same type of ball from Walgreens for half the price and none of the hassle. I do not reccommend this product to anyone - not only because it is poorly made but mostly due to the fact that they scam you for more money by charging your credit card at least 20.00 every other month. Its NOT worth it!
5/14/2008 - Melissa writes:
The last conclusion, I promise. I ended up contacting the Better Business Bureau. Since then, I have received a full refund for the extra ball that I did not order. I would advise everyone to do this. It worked.
5/13/2008 - Mike writes:
As with others, I checked NO to any additional products, but was charged $30.86 a month after having the product, which is just a cheap ball you can get at a 99 cent store. I had to cancel my debit card so they do not continue to charge my account even after customer service says the charges will no longer show up. Very DECEPTIVE business practice.
5/12/2008 - netty writes:
I finally got the benderball after i waited for a long time. Piece of junk. I felt nothing from it, just use your body ball...so much more effective. I used the benderball one time...and i gave it to my 6 year old to use. I called the day I got it and cancelled and made sure it was cvancelled. Last week I recieved another package. Outraged I called and asked why. She said because i never cancelled. I disputed and then she "found" where i did indeed call and said she would cancell AGAIN!!! Was charged 30 dollars for a flimsy non resistant band and two more generic videos. SCAM!!! Do noty buy this product!
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