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James writes:
I purchased the cableflex system for my girlfriend in Jan 2003. She wanted something to tone and get a decent workout at home with. She really didn't use the system much so I decided to bring it home and try it. After adjusting the wheel for more resistance I found that the right side cable will not retract all the way in any more. Now I am noticing that their website is down so I'm wondering whats up. I guess I wasted my $100 bucks here.
Joe writes:
Jackie Chan's Cableflex is supposed to come with exercise cards and three videos. Surprise - none of those showed up in my order! Now I'm checking the Internet, eBay, and other places to try to get it in addition to contacting the company. How are you supposed to use a product that ships with zero documentation? If I were to use the product wrong and get injured, couldn't I sue them because they failed to provide documentation? They need to get their act together. If you've been duped, be sure to file a complaint online with the Better Business Bureu.
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