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10/18/2006 - Lilly writes:
I am heated right now! I just spent the past 4 weeks trying to get back my $140 from a weight loss Lipozene scheme and now this! I was so excited when I woke up Saturday morning to the Core Rhythm Infomercial and it was only $14.95 + $9.95 s&h. Well it's been 4 days since I've ordered and logged on to my online banking and WHAT DO YOU KNOW... $79.85 CHARGE BY CORE RHYTHMS. I called immediately but they're closed right now. Then I get on the internet to look up some reviews and what do you know again... all of you people in the same damn shit as myself. I am so fed up with these people stealing peoples hard earned money. I just can't be polite anymore, I plan on being a real bitch on that phone with whatever poor soul who answers that phone. I will get my money back and I am not letting this one go, I will report to BBB and to whatever other agency there is out there!
10/16/2006 - Stacy writes:
OK, the verdict's still out on this one. It feels like a complete scam while you're calling, and it partly is. I don't know about the illegality of taking someone's credit card number via automated system, but it is definitely scummy. First, you think you're getting a product at $14.95, then suddenly your only 2 options are $80 or $40 with more exercise DVDs coming every month. (Is there anyone that offer would appeal to? Who needs new exercise DVDs monthly?!?) I ended up picking the latter option, though, bceause I didn't want to get stuck with an $80 charge for something I meant to buy on a cheap whim -- which it would have been at the advertised $14.95. So, since they said they recorded the automated ordering calls, I cursed a blue streak while I was held hostage by a recorded voice offering me diet supplements. I was afraid to hang up, because God knows what they would charge my debit card. (I know, stupid me used a debit card; so much for trust). I just called their customer service department, first thing on a Monday morning. I spoke to a guy there, trying not to blame him, as he just works there, but I told him that I was reading this informercialscams.com website, and that I'm worried that I won't get my money back once I cancel. He did not sound surprised about my complaints and worries, and told me that he deals with people calling for the same thing every five minutes. He told me that as soon as I get my order, I should call with the order number and cancel the additional DVDs. Fingers crossed that that actually happens!
10/16/2006 - Dawn writes:
I fell for it! Hook-Line-and Sinker!! Since I just turned 40 and I have no rhythmn, after seeing the infomercial I thought what a great way to get some exercise and learn to dance at the same time. Please! Core Rhythm ripped me off! I purchased only one video, paid extra to not be on the monthly video plan and still they sent another video and charged my bank account! I hurried and found the web site again, called the number and voiced my concerns. Did they reimburse my account for the extra video I did not want. HELL NO!!
10/11/2006 - Anonymous writes:
I was almost scammed by these people myself. I watched the infomercial on Saturday and decided this is something i would really like to do, so i called and ordered. It should be illegal to have automated systems taking your credit card #. It is definately criminal the way they scam you. First they take your credit card # then they tell you about the extra charges you have to pay just to get the stuff. I almost died when i found out they were going charge my card $79 for 3 videos after i thought i was getting a bargain price of $14.95. I wasn't even sure what i had ordered when i hung up the phone because the automated person just keeps talking and ordering the stuff for you. Then i had to wait until Monday before i cold even find out what i ordered and when i did i told them to cancel my order immediately! What happened the good old days when you actually got what you ordered?? Don't we have live operators anymore??
10/10/2006 - Terri writes:
Our ordering process with Core Rhythms went very smoothly. Of course, we did our homework. First, "audition" means "trial". So we assumed there would either be a second payment or a membership to KEEP the videos. We WANTED the membership, so no problem. Also, we checked out their website, which shows clearly on the TV screen before our purchase, which explained all the purchase options. Even if we had chosen to opt out of the membership, the $60 for the 3 videos is normal for ANY dance videos, and a small price to pay for our health. Complaints I have read seemed to be from others who wanted 3 videos for $15, which is ridiculous!
10/10/2006 - Kelley writes:
I have all of you to thank, because I had the opportunity to cancel my card and get a new one before they could keep charging me! Because of their own stupidity they could not process my card. I kept calling in to find out WHERE my product was. I was continually told it was on the way, etc. Well, today I call and they tell me my card is declined and that they have kept trying over two weeks and not been able to get it to go through. After berating them for not contacting me about this, I did some research and happened across this website, and thank heavens I did! I called my credit card company and they claim that the charges couldn't go through because the imbeciles were using an incorrect expiration date (I actually ordered online so I had numbers, etc in writing and this just means they can't read, obviously). I beat them to the punch by cancelling my card and getting a new one because I wouldn't put it past them to keep on trying (even though I told them to forget it, I don't even want the product now). So thank you everyone for sharing your horror stories and saving me the aggravation of what you poor people have gone (and are going) through. Would love to see them try to charge me again!
10/9/2006 - Denise writes:
This product is a total scam!!!It is misleading and very hard to get a refund!! I have yet to receive my $79.95 credit!!!I saw the ad on TV on a Saturday morning and it said you could buy the core rhythms for 14.95 plus shipping. By the time I got off the phone it changed to $79.95!!!! Right after they took my name and credit card number the automated voice began to speak of monthly charges and additional videos being sent to me on a monthly basis. They also mentioned vitamins. I immediately wanted to cancel, but nowhere on the automated phone call could you cancel. It gave a refund phone number only. It was touch tone, and at best, all you could do was punch in for no for the monthly videos, then it said my credit card would be charged $79.95 for the one time deal!! I hung up after realizing I would now have to call the refund number. When I called, they said the order had not been processed and I would have to call back the next day. I did that,then they said it had already shipped and I would have to wait til I received it!! So I did that and sent it back return to sender without opening it. It has been well over a month now and no refund!!!!!!!!!! I have called and they say it sometimes takes up to 6 weeks or so to give the refund!! Classic bait and switch! Scam!!!! and now the run around! My credit card company is disputing this but the whole thing has been a total pain in the butt!! You can not trust this company!!!!
10/8/2006 - Wes writes:
I was VERY dissappointed when I called in to the order line today for the core rhythms DVD's. Their TV advertising is misleading and their phone ordering system is criminal. The TV advertising says try it for $14.95 or whatever, which seemed like a reasonable price for a DVD. So I called to order it. After the system extracts my credit card info from me it only then explicitly explains that the price is really twice what it costs just to "try" it. I thought, well, I could still pay that and thought I could then complete the order but, no, it wasn't that simple. No, next I was informed that I also had to sign up for another "service" that would cost $19.95/month or something like that where I could get updated DVD's each month. Well, I didn't want that so I told the machine so and then I was informed that if I didn't want to sign up for that service, my total bill was going to be something like $70 or so. At that point I tried to cancel the damn thing altogether and there wasn't any way to do it. Based on the good advice of someone on this site, I called my credit card company and changed the number on my card. The charges had not hit as of a few hours after I first called these CROOKS!
10/1/2006 - Christine writes:
My oh my. I just became another number on the list of "duped by the Core Rhythms" scam. Same story as others...deceptive and misleading advertising. Can anyone tell me how long this has been going on with this company? Tomorrow, I plan to contact the BBB, the Attorney General's Office, and the news media for the Tampa, St.Pete, Florida area. I think it would be an injustice to others not to have this also announced on national news, Date Line, 20/20, and any other public forum you can think of so they can be exposed for who and what they are. Together we may be able to shut them down. Please don't let this be put on the back burner. We've been ripped off...lets fight.
9/26/2006 - Marsha writes:
Sadly, I have nothing new to add to all these postings about dealing with the billing problems. It's too bad because I actually like the video and exercise I get from the dance. I think it's probably time we all contact our states' BBB and attorney general with our complaints. Meanwhile, I'm trying now to cancel the vitamins and additional dance videos, which I know I also did not request.
9/24/2006 - Melissa writes:
I ordered Core Rhythms 9 days ago and the product still hasn't arrived. I checked my credit card and it was charged over $86! I, too, believed the $14.95 + another $14.95 if I choose to keep it. I will call them tomorrow, but from the other emails I am reading, I am completely discouraged. I will report them to the BBB this week if they do not refund my money entirely.
9/22/2006 - Annelise writes:
Bait & Switch. Ordered through infomercial Core Rhythms dvd (1) for $14.95 + $9.95 S&H. Was charged $79.85 + ongoing monthly commitment of $19.95 for Additional videos. On phone order only mention of additional $9.95 S& H charge over $14.95 price of DVD. CC Maxed out. WHen I called them, they had no explanation and said that they could not refund $$. I said this was a typical Bait & Switch scam. Asced for Sprvsr. Operator came back and offered 40% refund. I refused and demanded they refund 100% and not ship item. False Advertising. & no disclosure of actual price. They said, too late. Item already shipped. I said, I'd refuse order when it arrives. Asked how it was shipped, they said UPS. Item arrived in regular USPS mail. No chance to refuse. Called CC co and disputed amount. Waiting for response.
8/30/2006 - Rose writes:
I ordered this product assuming that I was being charged the $14.95 per motnh for two months as stated in the infomerrical- I paid by Debit Card. Two days later I received an email from my local bank telling me that my checking accout was overdrawn and requesting my approval to transfer funds from savings. When I looked into what had caused the overdraft it was Core Rhythms. I immediately called them and they told me they would process a credit immediately and cancel my order. They told me it would take aprox 2 days. 2 Days later I called again and was told the order had shipped and to return the item when I received it. I did not let the call die out- spoke to a supervisor and was told the credit will be here this Friday. Trust me if I do not get the credit I will contact the Media which I know very well.
8/9/2006 - Vera writes:
I ordered the initial video and opted not to accept their membership... without my permission they charged my credit card for a membership that I out-right refused. I rang them up with my credit card company on the phone and demanded that they refund my money and don't ship me a video that I had not ordered. He initially tried to get me to accept the fact that the video had not left the warehouse and he could not stop the shipment because it was already processed... hog wash and I told him likewise but it not such diplomatic words -- I demanded to speak to a supervisor…the supervisor got on the phone and I informed him if they did not credit my card and do whatever he needed to stop the video shipment then I was going to report them to the BBB and whoever else I can muster up. After tit-for-tat and my increased fury, he offered to credit my card for the amount and for me to refuse the shipment once it came. If I don't see the credit on my card by tomorrow then my fury will turn into rage – I will pull out all of my media contacts across the US and ensure that all know about their deceit and trickery. I find their business practices unacceptable. I am writing a letter to every international dance commission where the two solicitors of this video dance and will attach the complaints of this and other websites – we’ll see if the negative-press will make them implement better business practices. They’re supposed professionals, they should be enormously ashamed of themselves. Let the truth be told, the video is not earthy-shattering – it’s mediocre at best!
7/24/2006 - Betha writes:
I saw the commercial yesterday 07/23/06 and it said if you call now you get the workout video for $14.95. After calling and going through all the prompts and getting tricked I felt I was tricked into using my credit card versus utilizing the mailing address like I initially planned to because it would cost more. Once they got all my information then you were told you only get the 1st video for $14.95 if you join up for membership. After that you get a monthly video sent to you or $19.??; otherwise, you are charged $69.90 for the supposedly $14.95 video you wanted with an additional $9.95 for shipping. I called their customer service to cancel my order and they said I had to call back because the orders from yesterday had not been downloaded on their system, but I bet my credit card company information is on there. Once they got you there is no prompt telling you you can cancel the order. It's like a venus flytrap, so do not call and warn your friends.
7/22/2006 - Susan writes:
I too, after reading the stories on this website feel like I have been ripped off.......especially there is no "contact us" on the Core Rthyms website to contact them. I have contacted the television station about this also. I feel they are unethical and sleezy.
6/28/2006 - Annie writes:
Scam? Scams plural! After I spent ages on the phone complaining about the automated rip-off being charged nearly $60 instead of the 2 payments of $14.95 I was given a return code to write on the outside of the package and told not to open the package, and just send it back. But when the package arrived, it had a phony name on it so I opened it. Inside I found out it was Core Rhythms. I called and was told that because I had opened the package, I was going to be charged $7.95 for shipping! Plus I had to pay the return postage!!! Beware! Core Rhythms is not just the overcharging scam, it's also the phony return address/shipping charges scam. Core Rhythms is MULTIPLE scams!
6/18/2006 - Proberta writes:
Warning! Core Rhythms scam! I had the same experience as the other people who got caught in the Core Rhythms scam. I began the automated ordering process but near the end found out that I was being charged twice the $29.95 price the infomercial offered. Since it was an automated system I couldn't cancel the order. I called the customer service number, which did not answer, and by the time I did get thru, surprise(!) I was told that my order had already shipped and that I was free to return the item but I would still be charged for shipping and handling and would also have to pay the postage to return the item. If this happens to you, contact your credit card company immediately and cancel payment, and if possible refuse to accept shipment from Core Rhythms. Maybe this can work for you, if you act fast enough.
6/2/2006 - Vansant writes:
I called to buy this product seeing that it was advertised for 2 payments of $14.95. When I called it was an automated service with no option to cancel. I didn't find out until the end of the call that due to the fact that I didn't want to be part of their program, I would as a result be charged what they call full price of $59.95 plus $7.95. I had no choice but to accept. In the beginning of the call I gave them my credit card number because I thought that I was going to be paying the 2 payments of $14.95 for the product- when I found out at the end of the call the real price of the product I was afraid to hang up because I wasn't sure what program they would sign me up for (program 1:the "real price of $59.95 plus $7.95 shipping" or program 2: "The Core club of 2 payments of $14.95 plus $19.95 a month plus shipping for the additional videos they would send you each month")... so I completed the process. The next day I called the number given to cancel your order and conveniently my order was not in the computer system yet. I was told by the customer service to call back and that it could take 24 to 72 hours. So I called multiple times a day- each time being told that my information was unavaliable. Then I call today and they say sorry- your order has been shipped out. They then tell me that if i want to cancel my order , I now have to wait until I receive the product - write a code on the box- then put return to sender on the package and at some point I will be refunded all of my money minus the $7.95 shipping and handling. WHAT! When I asked how long it would take to get my money back- they could not tell me. This is the such a scam. I have no idea what to do now- but I know that I will tell everyone that i see that this company and product is a scam and they really screw poeple over. I tried everything that i could to cancel this product- but they made it impossible- they should be honest with their customers and tell them that once they get your credit card info. there is no turning back and they will rob you of as much money as they can. They are crooks! Don't buy this product. Go to a real store and buy a dance video from there... not this crap.
5/27/2006 - Tammy writes:
What a crock! I was trying to order the Dance-Workout videos and the only voice I heard was automated with no real way to get out of it without knowing if your credit card is charged or not. If you don't agree to their membership you will be charged 60 plus dollars instead of the $14.95 they are pushing. It just keeps going and going. The cancellation # that you can call really does not get repeated so you are SOL.
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