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3/16/2007 - Andrew writes:
A TV commercial for "Listen Up Personal Sound Amplier" for $14.95 was "received and being processed" for $37.96. (Item $24.98, Shipping $12.98!) The promise "You will be receiving a confirmation by email at Afetler@gmail.com" has not been received, and the website for "Liste Up" does not respond to confirmation or queries. I will cancel Credit Card charges. Attorneys General for Consumer Protection: Please go after Listen Up Hooligans. -Andrew
3/9/2007 - Pat writes:
I just received a device by mail. I ordered it by telephone, it came in the expected time (4-6 weeks), but it is not a good device. There are echoes, the amplification is poor and garbled, and I want to return it. I was told on the phone that if I wanted to return it, there would be no problem. Yes, there is a problem....they did not give me a return address anywhere in the packaging. I need to know how to send this back for a refund. Can you help?
3/3/2007 - Anne writes:
I just ordered one listen up item online for 14.99 + 6.99 s/h. It came up as 2 with double shipping charge, rather than one, for a total price of $41 something. I was unable to get the order # The phone # 8004853014 states the mailbox is out of service. I will refute this charge on my credit card, the minute it appears. I called another phone # listed for listenup.com. A male answered, claiming he had nothing to do with this mess. I called The NJ # 9738087355. Obviously this mailbox was full. I was unable to leave a messsage. I would appreciate some assistance with this matter. Thank you, Anne W
2/26/2007 - Karen writes:
The website order form for this product is very confusing.Immediately after ordering one item it sends you to a page where you can order additional quantity, and your only choices are 1 or 2 additional devices. There is no "zero" choice, so you have to order two (the one you already ordered plus the one additional). I was charged for two and was unable to go back and change the quantity. I have been charged $43.95 for a $14.99 item on my credit card! I have not received the item yet so I cannot review the item, but I will if I actually receive it.
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