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1/4/2007 - Margaret writes:
I have tried several times to cancel the membership for the monthly newsletter which is continuing to bill my credit card $5.95 monthly even though I tried to cancel it after the first "free month" Newsletter came. I've left messages & e-mails & received no reply for the past 3 months. I don't know how else to cancel this. I called the number on my credit card statement & all I get is voicemail to leave my phone number & when I do, I still get no reply from the company.
1/4/2007 - Fran writes:
Add me to the list of duped customers. He sent one book instead of the two I had orderd at a loss of 34.95. Also got charged twice 71.40 for a stupid newsletter I cannot cancel and have tried repeatedly. I guess I will have to get with my bank so he does not collect again. Hey everybody don't feel stupid we just ran into a con man.
1/4/2007 - Stew writes:
I was billed 6 months after ordering and payiong for the book, My credit card company in trying to get back close to $80.00 The phone number in nothing but a recording, they tell you to e-mail them, the e-mail addr4ess comes back as none existant.
1/4/2007 - David writes:
I purchased the book "more natural cures revealed" back in June of 2006! I still have not received the book. I've written customer service (HA! thats a laugh)! At least eight times, they did reply once that was back in Sept. of 2006 in which they said that the book was shipped (past tense) and that I should be receiving the book in about a week. Here it is Jan. 2007 where's the book? Customer service lies to you, I mean outright lies! The thing that bothers me the most is that I'm disabled and elderly and I always run out of food money by the third week of every month. What a crime it is to just simply lie and rip poor people off!
1/3/2007 - Marc writes:
As many of other stories listed here, I had made an attempt to purchase several books from a infomercial on TV hosted by Natural Cures. Subsequently I did not receive anything in the mail except my visa statement with the amount for my order. I made this order in Nov of 2006 for Christmas gifts and still have not received anything to date. I have contacted them numerous times via email, their only method of 'customer service', and have never received a response. I just contacted Visa and they have submitted a dispute account against them for my order. It was easy, simple and I suggest all of you do it who have experienced the same situation as myself.
1/2/2007 - Anne writes:
Add me to the extremely long list of complaints. I too, ordered books from the infomercial, and was assured that I would recieve them before Christmas. I'm still waiting, and waiting, waiting. I will be calling my credit card company tomorrow.
1/2/2007 - Minnie writes:
The deal was buy one get one free. I wrote a check on 08/14/06, the check cleared the bank on 08/21/06. I still have not received the book. I have called several times but the message always says, "all agents busy, your wait time is 20 minutes," always the say message. No one ever comes on the line. I called the satisfaction line and left several messages but never received a reply.<br />
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1/1/2007 - Julie writes:
Back in October I had purchased this book - did not use any express delivery but seen where my card was charged within 7 days of purchase. Still do not have any product at all. This is unacceptible business practice to offer a product take peoples money and never ever give any product. I agree with the other folks - he needs to be put back in prison and pay back all of the money that he has stolen from all of us! It is not the amount but the principle. You do not go on National TV and offer a product and then take peoples money and never ever send the product. Yes I am too with whomever that may start the class action lawsuit against him - hopefully this time if he gets time again - maybe he won't get out anytime soon. This is robbery! Since when do we condone and support thieves in this country?
12/31/2006 - Yen writes:
I am so angry. I bought this book at a local [], in hopes of looking at some "natural cures" for high blood pressure that my parents suffer from. I didn't order this from the informercial on TV, thank goodness. From reading all of these complaints, I'm glad. So I brought the book home and was hoping to use some cures that he promised would be mentioned in the book for my parents. However, it was just the same old story. Reading the book was like watching an informercial. He constantly repeated the same thing over and over again, how the FTC and FDA are trying to con all of America. There was little mention of a "natural cure." It seemed like every other sentence, he would mention to go to his website, where you must pay $10 a month just to get access to the "natural cures" that were supposed to be in the book. Sure, FTC and FDA con America? How about adding Trudeau under that list? I was able to return the book, which was a great thing. It gave me some satisfaction.
12/31/2006 - John writes:
I ordered the new book and the old book on CD and have not received anything. I have try call the 800 # as well with no success. What a great way to end the year with some scamming attempt.
12/30/2006 - Kenan writes:
I ve recently (4 days ago) ordered those 2 books. And in just 5 minutes I understood that I was robbed. Meanwhile they took in 3 days first 19.90$. I googled and found all your complains. It is really sad. He is not gonna eat that money easily. Allah will punish him definitely, Inshallah. After reading all complains I understood that they just plaid on good faith of people and their weak points - DRUGS avoiding natural cures. Thus, I just 5 minutes ago payed off my credit card and canceled it. Priorly I wrote to ITV 2 emails and of course no response. So if anybody can organize lawsuit against them we all can be witnesses. BUt like many others Im not attorney and dont have any clue how to START THIS PROCESS. If somebody can help us and lead us to the justice. Regards. Kenan from CA
12/30/2006 - Sally writes:
I tried to purchase 2 books and 2 cd's from Kevin Trudeau, back on 7/31/06. I kept calling their customer service constantly in September, because I never received their products, however, they have billed my charge account for 49.90. I was told I needed to send in a Customer Claim Certification form, which they sent me. I filled it out, and never got a credit on my charge. Maybe he has a remedy for high blood pressure, because mine is at the boiling point. He's a fraud, and I'd love to tell him that too.
12/29/2006 - Wendy writes:
I ordered on Nov.29,2006, two titled More Natural Cures Revealed,should read More Scams Revealed. I was promised I would recieve the books before Christmas. They sure charged my credit fast enough to take my money. Kevin's back to his old tricks, a scam artist never changes, he'll end up behind bars- which he deserves!Try calling-1-800-215-0063 ext.2516 and then call the same no.1-800-215-0063 ext.2548 and leave messages at both extentions,because they never answer the phones unless you are giving them money.
12/28/2006 - Peggy writes:
I placed an order for the Natural Cures book, paying the additional $9.95 for speedy shipping (this was meant as a Christmas gift). the charge of $29.85 was taken out of my account on 12/7/06. It's after Christmas now and still no book. The person at customer service tokd me ti was being shipped tomorrow. I said I wanted to cancel the order and she said they don't give refunds, that I was paying for shipping only and that the book was free. Looks like I got scammed like the rest of you, but I'm going to keep persuing this through BBB or whoever I can contact. Any help or suggestions would be greatly appreciated. Peggy
12/28/2006 - Teresa writes:
I just purchased this product from ITV, so the special was: get this book free and just pay s&h, but if you act now, you can get the first book also free and just pay s&h. it shoul;d have been just under $20.00. I looked at my bank account online and I have been charged 109.90!! WHAT!! I said NO to every offer they tried to sell me. She asked, is it okay to add this to today? NO NO NO!!! I am so upset and I am calling every # I can find for customer service until this is resolved. Luckily catching this this early I can go to my bank and cancel the order for unauthorized charges.
12/28/2006 - Erika writes:
I ordered the twoo books from TV back Sept. 14 2006, and I sent them the money order,but I received nothing as yet, I have phoned several times ITV Direct, and they told me the first time that the books were on their way in the mail. It is now Dec 28, 2006 and have no books yet. I realy think some one shpuld this Trudew Gye responceble for this fraud he is doing, he colecting the money but does give the books. I don't why the Tv let him advertise in the first place when he is not willing to hold up to his promise.
12/27/2006 - Cheryl writes:
#We saw the commercial and it look very interesting. We ordered the books and did not receive them after we saw the charges on the credit card statement we call the 800# and was told that we could not cancel the product. If we did we would not get any money back anyway because all we were charged for was shipping and handling, the books were free and they said no refund on s&h. I saw the books in [] and saw they were NOT inertesting once I stated reading them. I want my money back (19.95 s&H) SCAM it is..
12/26/2006 - Anonymous writes:
I work for a company that takes orders for Kevin Trudeau's Natural Cures books. I have had many complaints about orders not recieved, and I personaly ordered these books, and paid $9.95 extra for 5-7 day delivery. It has been 20 days and still no books!!! I take calls all day long for NEW orders for these books STILL offering 5-7 day delivery! I had a csll Today, (12/26/2006) from a customer that placed an order in Sept. and still have not recieved their order. I have reported this to my supevisers and we still take orders for them!! I realy wish I could just tell them not to order!!!-- they are being ripped off!!! On behalf of all order takers----I am sorry!!! I wish I could stop this somehow!!(I could stop takeing these orders, but there are 1000 other contractors who would still take them. If anyone is going to start a law suit....PLEASE post it here so we can all join in and STOP this theif!!!!!!!
12/26/2006 - David writes:
I purchased two of Kevin's books after watching infomercial and also after quickly looking over the first book in a bookstore. I find that there is a bit of useful information here, but most of it is Kevin's tirade against the government and drug companies, and many vague references to cures, but not really the cures themselves. Not that I trust the government or big business all that much, but here's the rub: Kevin is just as dishonest as those he claims to be fighting. When I ordered the books--which came 6-7 weeks later--I signed up for a free sample of his monthly newsletter, which I could look over then unsubscribe at any time. It came with the book and is filled with even more tirades than the book, so I immediately contacted them to cancel my newsletter subscription. Sure enough, I was charged on my next bill, which I disputed with my card company. I have contact natural cures five times to cancel my subscription (you can't talk to anyone--only leave a message). I'm going to call them one more time and also file a complaint with the MA and IL state consumer protection agencies. This is a scam, pure and simple. I mean, how many people are going to dispute the charges or call a dozen times to get the subscription canceled? This is how Kevin is making his millions 'help' people. Best, David.
12/22/2006 - Jared writes:
this company is a total scam! the first problems was in august of 2006. i ordered the natural more natural cures book after seeing the info commercial. then i decided to googled mr trudeau. found out he has a rap sheet a mile long and that the products he sells are a scam. so i decided to cancel my order. they said i cant and i have to call thier so called customer service # 1-800-240-3417 they said you cant cancel. so i filled a complaint with the beter buisinss bureau. also reported to my credit card they got me my money back. so kept trying to send me the book i kept telling the post man to refuse package they got so desperate they left on my door step i went back to the post office told them i refuse package and why would they drop a first class package on my door. than a few weeks later a guy in a plain white truck knocked on my door with the package, i told him i refuse the package, he said he was from the post office i dont think he was i think he was a from natural cures he was in plain cloths and a plain pickup truck. 6 months later passed and i looked at my credit card statement it should that they where taking money out of my account again. i called them up and they said that i called and placed another order wich was not true. reported them to my credit card company and i'm getting a new card # and my money back! i reported the to ther bbb again and they atorneys general office. i will provide you with all the info you need. the head quarters is based out of massachusetts. so any bbb or attorneys general complaint has to be reported the massachusetts office. if enogh people complain the company CAN GET SHUT DOWN. Here is the info Consumer Protection Program of Community Action, Inc. 145 Essex Street Haverhill, MA 01832 [] This is a State Government Agency here is the so called natural cures head quarters bbb for this area Better Business Bureau, Inc. Serving Eastern Massachusetts, Maine & Vermont 235 West Central Street, Suite 1 Natick, MA 01760-3767 508-652-4800 508-652-4820-Fax [] Firm ID: 83494 Business name: Direct Marketing Concepts, Inc. Address: 55 Cherry Hill Drive City: Beverly State: MA Zip code: 01915 Business phone: 978-299-4400
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