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12/21/2006 - Randy writes:
I purchased the Other Natural Cures book 2 weeks ago, online. It has been 2 weeks and still no book!!!! I emailed the company a few days ago, and guess what, NO RESPONSE. This is a true scam. Their customer service is extremely rude. Anyone have any suggestions as to how I can go about reporting this company???
12/21/2006 - Nancy writes:
My mom is going through the same thing with these people. We are having the bank stop these charges as they are unauthorized transactions. These are illegal charges! Call your bank!
12/20/2006 - Larry writes:
1. Purchased pair of books Sept 21, 2006 from ITV. 2. Called the automated phone number and cancelled the newsletter in October. 3. November and December, a pair of $5.95 charges for the newletter I am not receiving...nor want. Sigh. I hope they answer my call tomorrow and provide immediate financial reimbursment. However, if I get the runaround or this continues, I will file a formal scam complaint with the Arizona Attorney General's Office. After reading the pain people are having in dealing with this company, I feel pretty foolish for ordering Trudeau's books in the first place. Larry
12/20/2006 - Kelly writes:
Ok. I must say I fell for this crap too! Thank the ol' mighty lord for giving me a ZERO liability credit company!! I charged the two books of only shipping on December 3rd with and additional 9 and change for 3-5 day delivery. it is December 20th and noticed a charge of 29 and change, but STILL NO BOOKS!!! I haven't read Mr. Trudeau's material, but so far I'm not impressed. If I EVER receive charges from this man in the future I will contact my lawyer and prosecute to the fullest extent of the law. By the way - Don't be fooled by the defendants of these products.. If you read closely to the defenders, you will notice numerous grammer and spelling "flaws" from people who should be well educated like private investigators and such. Please notify me and everyone else if anyone ever plans to file a class-action lawsuit against this poor, pathetic excuse of a researcher.
12/18/2006 - Gloria writes:
On Sept. 04, 2006 I ordered the book Natural Cures on T.V. It was a special offer I paid for the shipping and handling, $9.95 with my debit card. On Sept. 08,2006 my bank account was charged again $9.95 for the same shipping and handling fees. I called customer service and filed for a dispute. On Nov. 02, 2006 ITV Direct refunded me the amount of $9.95 back to my account. I was ok. Yesterday morning I checked my bank account on line and I discovered another charges been made by ITV to my checking account for 9.95. when I called this morning to open a dispute nobody knows anything and they do not want to cooperate in removing the charges. I am so frustrated. These people keep accesing my bank account since I gave them my debit card.Mr. Kevin Trudeau is ruining his reputation by using such a swindling company. I will never buy anything from him.
12/16/2006 - Anonymous writes:
I work for a callcenter company that takes these calls for orders, and please believe me I DO NOT like this product! I take the calls because I have to and that is all. I'm not allowed to say ANYTHING about researching this man or anything to anyone who calls in. Please understand that as an order taker I am doing my job. I have complained to my supervisor about these calls and complaints I have received and nothing has been done. I have asked to be released from taking these calls and tried to change my schedule and was told I can't. I can't speak for my co-workers, I can only speak for me, but I hate taking these calls knowing even just a little bit about what is going on and feeling powerless to do anything about it. If you call the order line, please understand that the order taker is probably miles away from the ITV Direct offices and has no power to do anything, even if they want to.
12/15/2006 - Tim writes:
at least a year ago I ordered only the book. then I found out I had been charged for monthly newletters that I didn't want and never ordered. Then today I find out that they have charged my credit card $71.40 for what I don't know but certainly never authorized! It caused me overdraft charges and I'm having an impossible time contacting anybody to get this taken off my card! If anyone out there knows what to do, PLEASE LET ME KNOW! This is messing up our buying Christmas presents and its just not right that they should get away with it! Where do I sign up for a lawsuit?!
12/15/2006 - Ruben writes:
I called a number that i found on their web page 1-800-589-7193 kept pressing "0" after during the audio infomercial and when it asked to leave a voice message i kept pressing "0".....stay on the line listening to the dumb song. A guy picked up the phone and i said "About the Natural Cures BooK" he asked if i would like to place an order and i said "No i want to know what happend with the order i placed and never got"....he hung up on me. I called back again and he hung up...again and I told him sum things i probably shouldnt have but it kept him on the line. He gave me a customer service number 978-299-2299 that i plan on calling tomorrow. Give him a couple of calls really early in the morning if you feel like giving him hell...I feel a little better hahahaa
12/14/2006 - Sherry writes:
I was suppose to buy one book for $19.99 and get a cd and another book free. I was charged $34.00 twice on my credit card but was reimbursed for one of the charges. I have tried to contact the customer service number and held for 20 minutes and still no one answered. I haven't given up yet. All I want to do is send these stupid, boring books back and get my money refunded. This man should be prosecuted.
12/14/2006 - Justyna writes:
I too fell for this. Ordered the books 11/15 for free just pay s/h $19.90. Still haven't received anything and if not for the charge on my credit card today for some newsletter that I never received or signed up for I would have been totally blind to what is going on and still waiting patiently for the books, as I thought this guy was for real. He's been on my favorite radio station, books sold at Walmart, etc. Who would have thought he was a fraud. He's a very good liar. Anyway, after reading all these posts I'm not even going to bother to get this settled with them cause it seems pointless so I called my bank to freeze my card and issue another and I'm also filing a dispute with VISA so I can get my money back. For anyone that has fallen for this I would suggest you do the same. I bank with Wachovia and used my debit/visa card to make the purchase. I had an incident similar to this about a 16 months ago and VISA issued me a credit right away and were able to take care of everything for me. Hopefully they'll be able to do the same again. They told me to just fill out the dispute form. I don't know if every bank is the same way but I would give that a try because calling Natural Cures will get you nowhere AND DEFINATLY CANCEL YOUR CREDIT CARD IMMEDIATELY AND GET A NEW ONE.
12/12/2006 - Joyce writes:
Oh, no wonder! I have also been charged $19.90 for "Natural Cures" and have received nothing. I have also called them at 1-800-215-0063 to no avail...Now that they have our information, will they continue to charge us? What can we do? joyce
12/11/2006 - Linda writes:
Well Ya'll, I too fell for this scam and have tried numerous times to call the 800#'s with no results. I see many people have talked about a class action law suit, but no action has been taken as far as I can tell. I am as mad as the pope without a bible about this whole situation. Write back to this web site with a yes or no if you are interested in starting a law suit against this crook. Lets see if we can do something together.
12/9/2006 - Alice writes:
I have read Kevin Trudeau's Books and like many others had no doubt that getting his books would not become an issue. Not getting his books did not even cross my mind, until 8 weeks had past. I to sent a money order ($19.90 for shipping and handling) and have not received the books as promised. ITV Direct program should be responsible for allowing the unprofessional staff to take the orders and for the dishonesty in delaying people's orders. I still have hope that my books will be sent.
12/8/2006 - Cheryl writes:
Hello: After ordering the books from a TV commercial over 2 months ago, which have been charged to my bank account, I have still not received them. I spent an additional 9.95 for express shipping and ordered the weight loss secrets for an additional 9.99. I refused all other offers they tried to get me to sign up for including the newsletter, website sign up, etc. and the list went on and on when I was on the phone with them trying to get me to agree to offer after offer. So far I've only been charged for the books, but I plan on keeping a close eye on my account for any future bogus charges. It's really ashame that this man can continue to scam people out here with false promises for the almighty dollar. After researching him (which I should of done before ordering)I feel like a idiot for being taken. I think the man needs to have a class action suit filed against him!!! He really stinks. Cheryl
12/1/2006 - Tracy writes:
August 1st I order 4 of Kevin Trudeau books paid for in full $39.00 I have yet to receive one book,it is 3 months later still no books.I have been calling the 3#'s I was given and emailing the itvdirect.com and still nothing,I can't get a realperson on line at all.It is wrong that this man has taken from people, God don't like ugly and you reap what you sow,I pray that Kevin T makes things right with all the people he has taken from. I guess we all have learned something from this, Trust no man..
12/1/2006 - Jeff writes:
Long story made short: 1. Bought book in 2005, interesting but nothing special (eat right, exercise, smoking is bad for you, big companies control doctors/govt). All of this is free info on Internet. 2. His book states again and again that some info is only available through the Web site - that the FTC etc won't allow him to publish it in a a book. 2a. Signed up to his Website to check it out. BIG MISTAKE. Almost no info there. Kept account for a few months, hoping that they'd populate it w/ something interesting... you guessed it - nothing new or almost so. 2b. Emailed them to cancel in late 2005. No reponse, and they kept billing me. 2c. Filled out online form again to cancel 4/12/2006. Got automated response w/ a "ticket code #". They kept billing me. 3. Tried calling them - no response. You CAN'T get a person - they just have an elaborate system that forces you to eventually leave a message. 4. Filed formal dispute w/ my credit card company. No other options left to me. He ONLY wants your money, not your good health. Google search for "kevin trudeau felon" - now THAT is the valuable information. The guy has been making MILLIONS FOR YEARS and needs to go BACK TO JAIL. If you must be an idiot and buy anything that he makes - buy a USED COPY ONLY so that he doesn't benefit. Don't be like me and millions of other saps.
11/30/2006 - Cathy writes:
I have recently ordered two of Kevin Trudeau books and paid extra shipping to have them come in three to five business days. That was on November 17th. I received my credit card statement today, November 30th with the charges on it but so far I have not received any books. I have tried the number they had on the tv program but have gotten nowhere. I believe its a scam when your are promised something you pay for, they take your money and then you get nothing in return. I see so many complaints on this man, wish I had checked him out before I ordered anything from him.
11/29/2006 - Betsy writes:
I was suckered into buying Kevin Trudeau's idiotic book from a TV commercial. I got the book but then ITV Direct took another $19.90 out of my checking account for something called Sea Vegs without my authorization. That was in early Septemner. After repeated attempts to get my money back for the Sea Vegs I never ordered and never wanted, I still haven't got the Sea Vegs nor a refund. This company is a total scam and needs to be sued big time. They robbed me! I'm sure I'm not the only one they have stolen money from. ITV Direct is a huge fraud!!! Maybe a class action lawsuit would be in order. They are thieves and liars!
11/28/2006 - Beth writes:
I placed an order on September 27th 2006. It's almost December and I still haven't recieved the "free" books. I too have called many times for a refund of my 19.90. Yeah right, transfer and hold................ This guy is looking at a major lawsuit if he doesn't refund ALL of our money!! I'm sorry for all of you who are also victims. I am a firm believer in natural methods as opposed to drugs, but this messenger is ruining the message. I hope he gets his act together.<br />
11/24/2006 - Joseph writes:
Sent a $30.00 Postal Money Order to ITV Direct 3 months ago for free natural cures books, After many phone calls and letters not a single responce. J.D.
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