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10/9/2006 - Denise writes:
Last year I ordered kevin trudeau's book natural cures. They signed me up for a free month newsletter. I was billed, after paying the bill I made a call to cancel. Everything was fine until today 9 months later when going through my checking account I noticed I was charged for $71.40 I have no idea why. Nothing has come in the mail for me from this company they are just taking my money out. I have made two calls and have yet to hear from them.
10/7/2006 - Katie writes:
What a pity, to sell yourself to a bunch of crooks,of Kevin tredue so called natural medicine, where are thier hearts? I'm 71 years of age I wanted to give my children, and friends a copy of a postive blessing in thier lives! So beath.. friday On 3-25-06 I did a check elec.$133.00 to natural cures.. for 9 books at thier special rate. for this years xmas gifts. In the meantime I found most of my list had ordered the book also..As of 7:55 03-27-06 I called Mon. morning and requested a cancellation. I talked to a Markis he stated that it had't been processed and it was confirmed to be cancelled. On 03-30-06 My checking account had it with drawn..I made daily phone calls.I spoke first a Ryan He refered me to his lady boss Dana Q. she requested proof. that I did by faxing a copy of Natrual cures on my bank statement, 4-04-06 I talked to Jimmy ext.6651 he said he would check into it No return call 04-06-06 Jimmy stated it was approved for refund on 04-25-06. No check. )5-06-06,,I spoke with lorie, she put in another order for refund. also refered me to the esculation desk. again I spoke to Jimmy needless to say 05-25-06, 06-07-06, on and on. And it was one excuse to another! and then all the phone #'s that I aquired were all disconnected..encluding the credit card co.that worked with them..Kevin and his book is all a scam..I saw him yeasterday on t.v. trying to endorse a young ladys skin care..Please advise other's in this man's schem of aquiring his fortune at other's emotional health, He need's our prayers and his dishonor to others and thier effort of becoming well...concerned!
10/7/2006 - Darlene writes:
I ordered both of Kevin Trudeau's books "Natural Cures", the $19.99 was deducted from my checking act. and It has been about 5 weeks ago and I have not recieved any books. I am trying to locate the 800 number to talk to a representative but haven't had any success.Any suggestions as what I should do ?
10/6/2006 - Ron writes:
I ordered both books,natural cures and more natural cures for 19.99. The money was taken out of our checking account, I never received the books, this was 2 months ago. I was told it would take about 4-6 weeks. How do i contact them with this complaint? Iam very disapointed with all the scams people taking the money and not sending the products ordered.
10/5/2006 - Mary writes:
I purchased the book and made the mistake of looking at the web site. I find my card charged on a monthly basis for membership for which I have never received any kind of return. I requested that my name be dropped from their mailing list and/or membership list. Guess I'll have to speak to my card company. Lesson learned--- never access a site and make any kind of inquiry.
10/2/2006 - Sheila writes:
I am being charged $6.95 on my credit card for something I haven't received. This was suppose to be for a monthly news letter via email. I haven't received it, nor do I want to now. The books I purchased through him were a scam and now so are the news letters. How can we stop this guy?
9/24/2006 - Lucy Ann writes:
I am being charges $9.95 a month for the newsletter and another $19.90 a month for I am not sure for what. I have emailed to cancel the $9.95 newsletter and aked the question what was I recieving for the $19.90. I have not recieved an answer to my question or cancelation. Also tried emaiing <a href="mailto:newsletters@naturalcures.com">newsletters@naturalcures.com</a> about the offer of only $9.95 a month for newsletter via e-mail and free access to the naturalcures.com web site and came across this page. Not a happy camper.
9/18/2006 - Debra writes:
Hi again. I wrote on 8/8/2006. I have not received my money yet. I called the number AJ gave and got someone on the phone, and was told I would receive a refund in the next 2 to 3 weeks. No, I did'nt received one. Called back and talked to a Johnny this time, he would talk to his supervisor and I would receive my money back. No I have'nt recevied anything yet. I think is probably hopeless.
9/17/2006 - Laury writes:
I am so embarressed to say that, I fell for this one! I am an intellegent person, I am very much into organic and natural foods, I am educated on detoxing, nutrition, the whole bit (It's what I do for a living) I belive we can prevent disease, in most cases...sometimes we are not so fortunate. I never read Kevins Trudeau's books, and was always interested in seeing what they were about, and this is why I feel even more foolish that I almost got completly scammed. I saw the infomercial on TV and that he was giving his books away for free! Now, I thought there had to be a catch so I called, and the only obligation was to try the newsletter, I said no to the 7 other thngs she tried to sign me up for "free trial" (added up to over 150 a month after trial). I wrote down the date I ordered it and the 1800 # and made a note to call 1-2 weeks before I would be billed to cancel to avoid charges. So I called on 09/12 to avoid billing on 09/20. I got a young girl that said it may take vey long to "process" b/c she had to give it to her supervisor whom had "so much paperwork on her desk" that it may take over a week to get to, but she would put it through??? What is that? So she gave me the email to also do it myself, and I got an auto-response that said it may take 7-10 business days for them to even read my mail!! I was charged on 09/01 for the books, for $29.90 I ordered 2, and they said 7-10 days I would recieve them-NEVER got them! Never recieved news letter, so I googled the number and found this site with 177 complaints! WOW! I called my bank today and had them place a freeze on my card and will be re-issued a new one, but what a hassle! I have to call other venders and give them new account info, I really can not belive I fell for this scam, the funny thing too is when I said to my fiance that I was getting the book for shipping, he warned me, and said you know better than that, you better make sure its not a scam! Shame on me for trusting the name brand, Shame on them for scamming hundreds, maybe even thousands of innnocent people. Hopefully changing my info will save me, thanks to all of you who shared your experience, if not for this I would of been raped out of more $ that I can not afford to throw away. I am sure that no one here wants to see there hard earned dollars go to a scam artist. I will absolutly stand up for and petition, class action, write to congress whatever it takes to get you all your money back. I hate when innocent people are taken advantage of. It's ashame that you can not trust one other than yourself anymore...its a bitter way to live. I feel more sorry for the people that are doing the stealing, what a waste of human being.
9/15/2006 - Terry writes:
I bought the Natural Cures book and got the newsletter. Butb when i tried to cancel it I have had no luck. We need someone to straighten these people out .
9/15/2006 - George writes:
Signed up for the subscription website in November of last year. Quickly realized it was BS, sent an email to cancel. They didn't. It's been ten more months, one more email, a letter, and finally after an interminable wait on hold, a phone call to their customer support number. This is the number listed with the credit card charge, but they insist that they CANNOT cancel the online subscription. I haven't seen a runaround like this since AOL in the 80s. Where are the class action lawyers? Sign me up!
9/13/2006 - Ellen writes:
July 26, 2006, I ordered two (2) books of Kevin Trudeau's "more Natural Cures". These books are "free" as long as I pay the Shipping charges of $19.95. The charges were billed to my credit card July 28, 2006, but, as of this date -- no books. A recording gave me an e-mail address which was invalid and no one answers the phone. I was left on hold for more than ten minutes each time I called. It was not a toll-free number. If anyone has any information that will help me get my books, it would be truly appreciated.
9/9/2006 - Anonymous writes:
This ENTIRE book is a rant about the FDA and medical establishment. Let me sum it up for you: the Government, drug companies and medical establishment are bad bad entities conspiring to keep profits high. Then the book has 111 tips (paragraphs) like (and I quote) Breathe, Take Digestive Enzymes, Don't Eat in Fast Food Restaurants, Eat an Apple a Day, Smile, Get and Give Hugs, Drive Less, Do Dianetics/Scientology. All range from totally unremarkable to ridiculous. All of the reasonably good info contained is common sense stuff you can get for FREE on ANY alternative health website. Also Trudeau has in-famously been outlawed for selling his "snake-oil" products, however, he has moved to selling books as they somehow do not fall under the "products" definition he is legally refrained from selling. Someone who has absolutely NO knowledge of alternative health may glean some slight conceptual value.
9/3/2006 - John writes:
I ordered both of his books on 8/13/06, plus an additional book. I thought I would be charged $29.90 because his first book was "free" and the second book was $10.00; the shipping and handling would be $9.95, and the third book would be $10.00. A few weeks passed. I called 1-800-480-1433 to inquire about the delivery of the books and to obtain a confirmation number. I was directed to call 1-800-240-3417, and I got through to someone. I was told the cost was $39.95 and that there were no refunds. I also was told the books were on back-order and that I'd receive them in not 2-3 weeks but in 6-8 weeks. I reviewed the video on the Web site and it is slightly misleading: Kevin said the second book is free; you just pay for the shipping and handling. Okay, a case can be made that S&H was $9.95 PER book, but then why is the third book $10.00 but there is no S&H charge? I received my credit card statement on 9/2, and I have been billed for the books at $39.90. I plan to dispute the charge to MasterCard based on the fact I haven't received the items. To anyone wishing to report complaints about consumer scams, misleading advertising, or illegal billing activites, go to your state's attorney general's Web site and get the form to report it. Also contact the Better Business Bureau in your state.
9/1/2006 - Anonymous writes:
I bought the book and then decided to sign up for the website. From the first day, I could never access the site but I kept being billed $9.95 a month. I went a few rounds of being polite with their customer service emails, asking them to please stop billing me or at least give me access to the site. After about 9 months, of being nice, I finally got mad. When I received another statement from them saying I was being billed for another month of no access then got billed twice, I replied, gave them a good cussing out, told them to stop bleeding me and the next email they got would be from lawyers whom I was sure would be able to find them. Well, they heard that one and finally stopped debiting my account.
8/29/2006 - Sam writes:
I have paid for this newsletter last year and they charged me again on my credit card.I cannot get hold of them at the 978-299-2298 no.They give an email address that is no good.I want my money credited to my card and I don't want the news letter.<br />
8/28/2006 - Sandy writes:
"Natural Cures" by Kevin Treaudeu...a book loaded with nothing but BUNK; lots of space spent railing on conventional medical practices (which may indeed be pharmaceutically driven) BUT he offers no real evidence that what he states in his book has any credibility. Every paragraph ends in a disclaimer that states his information "may not work for everyone". Much of what he states in his book is so ridiculous I don't know how the publisher of the book could have read it before publishing it! To add further insult to potential injury, his company continues to bill me for a newsletter that I do NOT want and can't stomach to read, but I can't even CANCEL the 71.40 charge because nobody ever answers the 1-800-240-3417 number even when I have waited a full 45 minutes for someone....ANYone to answer the phone; all I get is music, pleasant music, but certainly NOT placating my ire. If, indeed, any of you out there know of a way to legally squish this snake from our midst, I'm all in favor. FCC where are you when we need you??! My advice to any of you, if it has Kevin Treaudeu's name attached to you, RUN, don't walk, away from it! Anything that sounds too good to be true, IS too good to be true. The only "miracle cure" he's been able to identify is how to "live life high, wide and to the hilt on other people's money and misfortune".
8/23/2006 - Wuff writes:
First off, I'll be blunt. I work for (one of?) the company that takes orders for this natural cures books. It is a third party teleservices company, which has nothing to do with the actual content of the book, nor do we write the scripts or anything along those lines. We are given a limited amount of information to read to the customer, and are provided with a customer service number (which I have never called myself, but I have had numerous complaints about no one answering or hour long hold times), and an address out of a post office box in Spark, NV for 'customer service'. Every day I am greeted by poor confused old men and women, and even some middle aged/younger people who are fooled by this fraud's claims on his infomercial. They claim they're no longer going to see their doctor or taking their medications anymore for things like cancer and diabetes, because Kevin claims the cures are in those books. Let me be honest with you. THERE IS NO CURE FOR CANCER OR DIABETES OUT THERE. Kevin is NOT a medical professional, he has been arrested for committing fraud with banks by falsely posing as a doctor, and he has been arrested for credit card fraud numerous times. He is a twice convicted felon who is banned from making infomercials on anything other than reading materials. He is what they call a confidence man. His products are scams. He has no training in medicine, real natural cures or anything other than frauding people. The people at the call center are not scamming you. We read off of a script, including all those additional offers, and we're paid a very meager 17 cents per minute of talk time. Meaning when you're not calling, we do NOT get paid. I guess what I'm saying is, don't believe this fraud. Kevin Trudeau is a registered felon who is out to scam you out of your money, and you will have an incredibly hard time reaching customer service or being able to get your money back if you are charged. I personally do not add anyone to anything they don't want, but for all I know, they may just use your information and charge you for it anyways. As always, please be careful when giving your credit card information to someone whom you can't see, and be extremely careful what you buy from the television.. Remember, he's there to make money from you, not to help you out. If he was there to help you out, you wouldn't be getting charged almost 10 dollars for shipping and handling on a book. And also remember. Blame Kevin, not the poor telemarketing employees who are just trying to earn a living. - A disgruntled former West @ Home employee
8/22/2006 - Lori writes:
I only ordered the book and cd's. I ordered nothing else. Received news letters monthly and did not mind that. However as of 7/24/06 I was charged 71.40 our of the blue? I have not been able to get through to the number 978-299-2298. I want this charge taken off of my bill!!!<br />
8/21/2006 - Bob writes:
After signing up for the newsletter in order to get the free weight loss CD advertised on the TV (and being told not to worry, I could cancel at any time) I found myself stuck with the newsletter. I got charged two days after placing my order (the very next business day) I found out about it when I got my credit card statement. I tried calling the 847-7777131 number on my statement but was told their hours were 8:00 am to 4:00 pm. Which is impossible for me to make with my work schedule. I tried again on my day off and the number was not working. Meanwhile I got billed for a second month. I tried the other number I found on this site 847-777132 but that number didn't work either. I ended up having to close my credit card account that I've had for seven years in order to avoid another charge. There is no place on their WEB site to contact them or any numbers you can call to cancel. What a scam!
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