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4/26/2008 - Charlene writes:
This "ruined" my floors too, but I found a way to fix them without expensive refinishing: rubbing the Orange Glo off with Windex, of all things, and a lint-free cloth. It took tons of elbow grease but it did work!
Why do they sell this stuff?
4/9/2008 - Anita writes:
*This is in reference to the Orange Glo hardwood floor kit which includes the mop, microfiber pad and cleaner/polish.*
My house has about 800 square feet of brand new hardwood floors. The first time I applied the Orange Glo, I was AMAZED at the results. It was very shiny with that "GLO". A few days later, I noticed there was quite a few smudges and footprints, so what did I do? YES, I slapped on some more of the shiteous potion, unaware of the damage I was doing to my floors.
A couple months into this thing, the smudging only became worse so I tried to clean...HOT MESS! There was so much residue on the floors, it streaked something fierce! The more I tried to clean, the more it streaked. My brand new floors looked dull and milky. Before this, I could just apply more Orange Glo and it would go away, but after a while, that didn't even work.
I panicked, and I bought the Shark Steam Mop (LOL, yes, yet ANOTHER infomercial product) and I actually like the mop. It removed quite a bit of the residue. Then I read a review about using Windex to remove Orange Glo. It worked!!! I spent 5 hours on my hands and knees doing 2x2 sections with Windex and a towel. Then I ran the Steam mop over it one more time.
My floors are now like brand new again! I think my case is not very extreme as I was using the vile liquid for only about 2 months. I hate to think what would happen if I used it a year or more!!
3/21/2008 - Seana writes:
I just used the Orange Glo Hardwood Cleaner and polish on my Brazillian Cherry 3/4" Very expensive floor that we have owned for 4 months. It is ruined!!!! I am freaking out and wish I would have found this site in time to save my floor. This should be taken off the market!!!
1/24/2008 - Lory writes:
Purchased the orange glo hardwood cleaner and polisher to use the first time I cleaned my brand new laminate flooring. Well they are ruined! I spoke with the customer service line and was told there was nothing I could do...nothing. I am in the process of filing a small claims court action against this company. I will not let them win this game they are playing with consumers and their money.
12/30/2007 - Robert's Family writes:
Orange Glo ruined our new hardwood floors! It cost thousands to re-finish the foors! Not to mention the cost of a hotel for 5 DAYS, because we couldn't stay in the house with all those fumes!
12/21/2007 - Linda writes:
I used Orange Glo wood floor cleaner on my prefinished wood floors. 1700 square feet of my house is new hardwood floor. This product ruined my floor - oh it was shiny alright - but it doesn't clean (dirt balls up and accumulates around baseboards, cabinet bases, etc. and is next to impossible to remove - even with water and elbow grease you're left with streaks and the beautiful prefinish is "eaten" away. I am sick. Is there any pending legal action - class action - in the works?
12/2/2007 - Doug writes:
We purchased the Orange Glow hardwood cleaner and polish kit and used it on our 2 year old prefinished oak flooring. It etched and stripped the sealant right off, ruining our flooring. Worst product of all time.
7/24/2007 - Scott writes:
I once bought that shitty thing that smells like crap because my wife wanted it.Well now my floor smells like shit and it's still dirty!!!It doesn't help at all
6/25/2007 - Robert writes:
My wife bought the produst about a year ago and just used it over the past weekend (June 23rd, 2007). I will say, it did bring out the shine in the floor, but as far as removing the scratches, HA! I just wonder how advertisers get away with this. The so-called space-age polymers do not fill in the scratches. I think that the public that has been duped should be allowed to shave Billy Mays Grecian formula colored beard with a dull rusty razor.
5/15/2007 - Connie writes:
I bought the hardwood floor cleaning kit for my brand new $7,500 floors and ended up throwing it all away except for the mop and the cleaning pad. I love the cleaning pad, and it works wonderful on my hardwood floors, but with a completely different cleaner. Right before I cleaned my floor, I asked the installer and the store that sold me the floors what to use. They said to clean your floor following the grain of the wood. They both said DO NOT USE OIL OR CITRUS BASED CLEANERS and to read the labels carefully. They will damage your floors and leave streaks. So in the garbage the Orange Glo went. What a waste of money and phony infomercial.
3/19/2007 - Rogan writes:
My wife purchased this product from an infomercial. They have charged us every few weeks for the product, though we only ordered one, and we never receive the product.
1/10/2007 - Heather writes:
Oh my gosh! I am so sick right now! Just spent about 5 grand on brand new hard wood floor and it is ruined thanks to Orange Glo! Went to purchase some wood cleaner for my brand new wood floor. Openned the package and put orange glow all over my floors. After I am done i notice that the floor looked like it had dried glue all over it and had these horrible streaks everywhere. There was refinishing product in the package, and it ruined my floor! Why the heck would they put refinisher in a kit to clean a wood floor?? I didnt want to strip it! I called the company and they said that I should have read the fine print on there product and that the damage to the wood floor is irriversible. i just dont understand why they dont sell the refinisher separate from the cleaning kit? I dont go to buy paint and ask for stripper to apply it with in the can. If anyone else has had this happen and has any suggestions on how the fix it, please feel free to e-mail me at []
11/12/2006 - Sherry writes:
I bought the Orangeglo wood care kit when I first moved into my new house. I tried the cleaning product, but it didn't seem to leave a nice shine on my floor. Then I read the instructions on the refinisher and decided to try it. Big mistake!!! It has completely ruined my hardwood floors. There are streaks, long strips of dull wood, and you can see every place I applied the product. I will probably have to sand my entire floor, and it's only 4 months old. I will never use their products again!!
3/2/2006 - Jerry writes:
I bought an Orange GLO kit that included a mop with a dusting attachment and wash pad. The Orange GLO Harwood Floor Refinisher that came with the kit as used on my polyurethane finished hardwood stairs. The only hardwood showing is about 12" of the ends that are not carpeted. I put the refinisher on the exposed hardwood floor following the directions exactly except for using the was pad because the railing on my stair case made it where I couldn't reach it, so I used a damp terry cloth towel. The product removed my finish down to the bare wood! I called the 800 number and was told that not using the wash pad and micro fiber pad was what caused the problem! What difference would using a different fabric have to do with the wood being chemically stripped??? Thank God I didn't use it on a large area of my beautiful hardwood floors!
Rhonda writes:
I ordered the product from an infomercial, that showed how well it cleaned shower doors. It was suppose to take off scum and hardwater stains with ease. It did no better than plain water. In other words, it did not clean. I called to ask why the product did not work and they said I should purchase another product that might work better. Yeah, right. I will never buy from an informercial again. If it is a good product they will sell it in stores. I have learned my lesson about television products.
Maggie writes:
My husband ordered this in a orangeGlo and OxyClean combo from the television. Well the Oxyclean works great and it has become a regular cleaning product in my house... But the OrangeGlo will never see the light of day in my house again. It didn't cut through grease like they claimed and it seemed to have left a oily mess of its own. Figuring I may have mixed it wrong I bought the OrangeGlo/OrangeClean wipes at Sams club, and found that it didn't do much better. The better Orange product is the OrangeClean Foam in the spray can. It does a great job cutting the grease from the stove when the kids try to cook for themselves.
Saundra writes:
I bought the Orange Clean by Orange Glo International. I came with a 64 ounce refill bottle. When I went to fill the spray bottle--lo and behold, the spray fixture would not come off to refill the bottle. Yikes. Consumer ripoff. I tried to contact the website on the bottle which waswww.greatcleaners.comand it came up blank. Never again in my household and I e-mailed everyone I could possibly think of. Companies like this should be put out of business.
Maryann writes:
I have had some issues with a distributor for Orange Glow but that was some time ago. After speaking with the company I found that the distributor was an Outsourcing firm and was to be replaced due to customer complaints. As for Shaundras issue with not being able to reach the web site, it was fine when i tried it. Perhaps there was a browser issue. I found a contact number, it is worth a shot if you would liek to register a complaint. 1-800-781-7529, good luck. I happen to like the products especially Oxyclean....
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