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11/14/2008 - Andrea writes:
Please Do Not Purchase this product!
I purchased the product back in late July. wasn't satisfied with it. returned it back within the appropriate time allowed (extra money spent - paid for shipping and handling).
requested a Full Refund and it is now November and I still have not received my refund. talk of delay with accounting department. have also complained to [] about them. I really would like to get my money (which was not a little bit by the way) back!
11/14/2008 - ARTIS writes:
In late 2007, I saw an infomercial on TV about the Press-a-Bella Iron. I ordered the product, I was charged $150.00 including (2)years product insurance policy. When I received the iron it was defected. It took me 3 months to finally speak to a representative of the company.She convinced me that I would receive another iron within 3 weeks, that was in July 2008. I have not receive my iron yet. It is a shame that this company can continue to take this kind of money from innocent people who just wanted to buy a good product so to speak. Please help me get my money back or a new iron. My contact # [] Dr. Murphy
Sincere Thanks,
10/20/2008 - Jo Ann writes:
I've owned this iron for a few months and have never been satisfied with the product. It has never worked, as claimed, from day #1. It doesn't get hot enough, the water dissipates very quickly and now I can't even take off the water fill cap - it's stuck and won't budge. For what I paid for this it's a total rip off, also too heavy. And I don't even know who to contact to try to get my money back because I sure don't want a replacement.
9/26/2008 - Yusleivy Martell writes:
I purchsed this iron thinking it was a great by from what I saw on TV. It was a TERRIBLE buy. I shipped it back to them within the time alloted and I am still waiting for my refund. This was four months ago. I call them every 2 weeks and they say that there is an accounting delay, how convienient. Please don't purchase this iron, you will regret it as I have. I wish I would have done research before and seen what everyone has posted. These people are definitely shady!!!! I have never had any problems with anything I've purchased and now I will be more careful as to what I buy of the TV.
9/23/2008 - PatB. writes:
Ordered iron about 2 years ago,pd 120.00 inc s/h. Opt not to get there optional one time warranty in add to manufacturers plan. I had faith in product. Washer was bad & steam constantly escapes & leaks water. To ship back would add to price and still not guaranteed it will work. The part was most impressed by: upright steaming worked for 1 minute and was out of steam. Good note, the mini bella as they call it works great but it doesn't have the washer steam unit. If I had known servicing would be so soon & so bad that price could have gotten me several irons I could have returned to the store for exchange or refund. It had a lifetime guarantee. I prayed about those they Preyed on!
Hope this help get the word out about poor business management
9/15/2008 - Michelle writes:
I feel duped! I ordered this iron for my mother and sister as gifts and it was the worst purchase I have ever made in my life (the iron leaked). To make matters worse, I cannot get the company to refund my money! First they claimed the warehouse had not recieved my package (even though the USPS tracking site showed it delivered more than a month prior to my call). I called two MORE times and was given the same excuse regarding the warehouse, yet they would not contact the warehouse or give me a number to contact the warehouse directly. Upon my fourth call, I was told that the package had been recieved and that I would get my refund in SIX WEEKS. STILL WAITING! The agent was so rude, unprofessional and would not even give us his name. This company is SHADY at best and should be investigated! Do not fall for this SCAM!
8/23/2008 - Joe writes:
the top where the water goes in is a piece of junk, it just turns and turns finally we got it off. tried to press a shirt push the steam and water comes out with the steam. this was a gift i'm glad i did'nt buy it. i am not happy with this iron.
6/10/2008 - Mae writes:
The cap is very hard to screw in and screw out. The steam button and the handle is getting hot. I am not happy with this steam iron. I will not recommend this product to anybody.
6/9/2008 - Anthony writes:
I ordered the Pressa bella iron with hope that i would love it. the infomercial looked and sounded so great I could not wait to get one. Well when it came i tried to iron a shirt and water just ran everywhere. This iron is the worst iron out on the market.I am so glad that I purchased it on ebay for $19.00 and not off the television for whatever the rediculous price they are charging for it. If there is a class action suit in the making for this ripoff product and the company that makes it..please someone send me an email..they should pay each and everyone of us that bought this faulty product. I hate being a victim of a TV infomercial...don't you?....People out there do not buy this iron...thank you.
5/6/2008 - Carla writes:
My Mom passed away and my 79 year old Dad wanted to buy me a new iron to help me press his clothes and my family's clothes quicker/better. I read the reviews but hated to tell him. He was so sure that this was a great iron. It is heavy, spews water and has to be filled up too often. Please do not make the mistake of buying this iron. You are wasting your money. I am going to buy me a new iron and hope my Dad never finds out. He would be so dissappointed.
5/4/2008 - lee writes:
I just wanted to thank the people on here and their feedback. I was about to order this product. Thanks everyone who said they did not like this product and advised against ordering it.
4/21/2008 - Valerie writes:
I never received this product however they were quick to charge my account. Now I can't get a human being on any of the numbers that I found on the web site. On the order line there is not way to get a person and the customer service number is in Spanish and I speak English and it only puts you on hold and then disconnects........... This is a scam......
4/15/2008 - Vincent writes:
The pressure cap does not come off even if the iron is cold. It spews water when it suppose to be steam.
It is not the product I saw advertised on TV. It is a misrepresentation.
4/6/2008 - skip writes:
i purchased my iron with hopes that it was not a piece of junk. I even got a second one for my daughter. To those who feel they have been cheated, I have been double cheated by this company. I called and tried to get a new knob for the steamer (because naturally the little plastic ring broke and I don't know where to get another knob. This is without a doubt one of the worse scams I've been involved lately. Plus, you have to fill the steam up with 5 ounces of water for about every doggone article you press. Shame shame, scamer. Your day will come. Hope the profits from your scam give you as much reward as this no good iron gives me.
3/30/2008 - Joyce writes:
The first time I tried the iron, it flooded the ironing board with water - not steam. After ironing one shirt, it needed refilled. When I tried to remove the steam cap to refill, it just turned and turned and turned, until it stopped. The cap won't turn in any direction - or come off! So I got to iron one shirt before it broke!
3/22/2008 - Marielena writes:
i went online looking for this product because my aunt told me she had sent out a money order to pressa bella and she still hadn't received her iron. i found this site and now im wondering how she could get a hold of the company to get her money back. i don't even know how to go about contacting them or if theres even a way. HELP!!!
3/20/2008 - Taylor Streeter writes:
It is a piece of junk. I'm surprised that Forbes Riley is in the infomercial. But every where you turn these days she is on some informercial. I'm not blaming her but when you see someone like that on an informercial it increases your "trust" level but back to the product. It is horrible. Do not buy.
3/8/2008 - Patrick writes:
Wife bought iron as a gift for me. At first had trouble taking the steam cap off. Once I filled the iron and turned it on steam was excaping from the cap area. Did not iron shirts as well as my previous iron did. Am going to call to return product. Thanks for the info on credit card charges. Will keep an eye out on my next bill. Total rip off. It is a crime and they should be put out of business.
3/6/2008 - Beth writes:
Something should be done to remove the Pressa Bella Iron from being advertised. It is a piece of junk and a scam. The company should not be allowed to make false claims, and rob the public. I purchased mine several months ago but didn't use it until yesterday. I'm past the warranty date and thus stuck. It spews water, needs to be refilled before pressing 1 item, is unusually heavy and awkward, and is made in China instead of Italy as claimed. I've learned a valuable lesson about doing research before believing anything advertised. Does the public have an advocate for protection from scam artists? Let's at least protect others who have not yet purchased the iron by putting them out of business.
3/4/2008 - Deanna writes:
I am returning this item for a full refund. The product is defective in every way. It leaks, needs to be filled with water 2-3 times to iron just one article; it spews water (not steam) out of the holes; the screw on cap over the steam chamber is difficult to get off in order to fill it up with water again, and again, and again. I burned my hand using this product. it is entirely unsafe to operate. This product is a piece of junk, and this company is running a scam. One of the blogs said "there is no recourse -- you are stuck with this product." NO you are not stuck. I called the company last night and demanded my money back. The Customer Service Rep told me "sorry ... we only give a 30-day return guarantee." I told her I have documentation from the Pressa Bella website which clearly states there is a 90 day money back guarantee. After that, I was given an order number to make my return. I am DISPUTING this charge with my credit card company; and I am contacting the Consumer Fraud Agency. This will NOT stand. These people deserve to be prosecuted to the full extent of the law.
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