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4/16/2007 - Mercedes writes:
My acne was not as bad as thet shown in testimonials on the ad yet proactive still didn't clear it up. The product is too harsh, it made my face burn and dry out. Don't be fooled by celebs trying to make cash, look at their "before" pics... they didn't have acne to begin with! Not only are they selling an inferior product, they continued to charge my credit card after i cancelled the order.

4/15/2007 - Shirlene writes:
Hahaha..... This is such BS I don't know where to begin. Okay yes, it does work but did they tell you that ProActiv will make your skin NEED their product? Did they tell you that your skin will get worse if you stop using the product? Before using this I only had acne in my T zone. After stopping after 2 months I started to have acne all over! So I went back on again, and it was okay but you know what, I stopped again and canceled my membership after finding out it was the dam product that was making me breakout. Just stay away from this, you'll regret it.

4/14/2007 - Mimi writes:
listen i order proactiv on line used it only once now my face looks horrible ,i look like i was in a boxing max and got beat up badly..i got holes in my face and i feel like i got a face mask on ,my face is dry and my eyes is puffy around it ,do not buy this product they are only taking your money ,the celebraties who do the proactiv commercials are only doing it cause they are getting paid big money....i am 31 now i look like i am 75 yrs old...do anybody have any suggestion how i can cure this and look like my old self again...not even my doctor could help me ....

4/5/2007 - Viki writes:
I wonder why they would not warn me about this acidic product would brun a hold on my face!!!! I watched the TV commerical and thought I would give this thing a try. After a couple of days I felt funny on my face and then I found out small holes which I didn't have before on my left face! I was horrified; but I still continue to use it cause I didn't realize it was casue by proactive. Finally the condition was getting worst so I threw it away. I kept the bottle and sent them back from a refund. I have to pay for the shipping for both ways. I am so upset that they didn't warn me their product could burn holes on my face. They put all those acid on their products. Face wash has heavry acid, lotions, masks....everything! This product is not going to help people's acne problem. It may stop the acne but your face will look like the surface of the moon!!!!

4/4/2007 - Kathy writes:
Proactiv Solution does not work and if you order online you are automatically enrolled in a "club" that will mail you the products every few weeks and bill you accordingly. This "club" is a scam! There is no option online that says anything like "Check here to join the club." You're just automatically a member and they bill your credit card every time they send you their worthless products. I followed the multi-step process and used all four products (cleanser, toner, moisturizer and mask) twice a day for four weeks with no improvement. A big disappointment since I've seen so many endorsements of Proactiv Solution. All in all, this is a worthless product that incorporates mail order fraud into its marketing scheme. Don't waste your money!

4/3/2007 - Daniel writes:
Well I didn't have any drastic disasters like so many of you other people, but my mom gave me this product for my pretty moderate acne, and it definitely didn't help. The marketing for this product is so convincing, but it really just caused more break outs. The toner/lotion combo caused large, boil like PAINFUL zits, and the scrub alone just made my face super-oily. I definitely don't recommend spending all that money on this product. I'm convinced that, after months of not using this product, my skin still hasn't recovered from the acne that it caused. Jessica Simpson just wants to make money, and the crooks at Proactive think she has nice skin. End of story.

4/1/2007 - Leza writes:
W A R N I N G !!! CREDIT CARD FRAUD!! ProActiv Solution does NOT authenticate credit card orders. That means that anyone can place an order using your credit card and ProActiv will accept it even though the name, address, phone number does not match the info on the credit card!!!! I know, because I had an unauthorized charge on my credit card from ProActiv and the supervisor verified to me that they DO NOT AUTHENTICATE CREDIT CARDS!! Do NOT trust your information to them!

3/23/2007 - Marie writes:
First off I have tried the product and it is not for everyone. Secondly I was enrolled in the autoshipment program and I did not agree to the program as soon Ias I knew that they were going to charge my card I called and canceled and also received a confirmation email regarding the cancellation. But lo and behold they still charged my card which was inactive because I moved out of state and I let them know that the card will no longer work and also that I should have been cancelled out of the auto shipment program. They sent me the product. I sent it back and they still charged a card that was inactive and guess what a credit agency is calling me because of a insufficient funds. Of course I don't bank with the previous card holder anymore. So I have to companies that I have to fight with. Not only they claimed they credit my card back but how would you credit a card/account that is closed?

3/15/2007 - Cheriece writes:
I am very disgusted by using this product after seeing my face 4 days later. I began using this product and approx 4 days later my face was swollen and beet red (like I had a red mask on)! I did not go to work for the entire week b/c of this mask and was prescribed steroid to clear the problem with my face. Called proactiv and told me that I must be the 1% of the population with the allergic reaction. I stated used beno peroxide in other products and never had such a problem and was advised will refund for product including S/H. I would never recommend this product.

3/10/2007 - Samantha writes:
Well my acne started in the 9th grade thanks to puberty and naturally oily skin. My mom bought me Proactive after seeing it on TV. We both ended up using it and had drastic consequences! The proactive burned my moms face so bad that she had to go to a dermatologist (After all these years her face has never been the same). My face on the other hand broken out even more. After two months of using it my face finally cleared up only to return later after a few months. We were both using it as the directions told us but it never helped. Even after cancelling our subscription the company kept billing us and sending us more of the solution. My advice would be to not fall for the false advertising just because some celebrities used it. I’m in my senior year now I finally got rid of my acne by: one, eating less junk food and chocolate. It really does help. Try eating the 90 and 100 calorie packs. They really do taste good! Two, sweating. Sweating cleans out your pores from all the junk you eat. Just remember to wash your face after. Three, Colgate anticavity protection toothpaste. One of my friends told me to try it a few times a week and it actually worked! I hope it works for you too!

2/22/2007 - Carmel writes:
I signed up for the $19.99 deal for what looked like large bottles. When received, the bottles were the size of a free minature sample product one would receive in the mail. I tried the product and it burned my face. I threw the product away. I was billed $27.00+ for the above first shipment which I thought was the last. I was shocked when my checking account was billed for a second shipment that I never signed up for, called for and/or received yet in the mail for an additional increase in total dollar cost of $29.00+. I was furious and telephoned the 1-800 line acting like I wanted to place an order due to Pro Active Telephone Specialists hanging up the telephone, supposedly by accident or leaving me on hold when dialing the customer service option. Bottomline, I was now being told that I had signed up for not just one isolated trial order of proactive, but three, two of which were on their way and an additional billing for who knows how much money directly debited from my checking account. The Pro Active Scammers signed me up for some type of annoymous membership that was never approved by me or accepted, without my knowledge or consent. I had a few choice words to tell the telephone rep. and finally she stated it was just too late and to write "Refused" on the box and return it via US Mail to Pro Active and my checking account would be refunded. Who knows how long it will take for this refund Sales person "Diane" told me would then take place. Oh, did I forget to add that one more additional shipment would be coming and to treat that one the same way as shipment number two, write "Refused" and mail back and wait for the refund. This product doesn't work and the illegal marketing behind the three for one advertising should be reported to the Dept. of Justice, State Department of Consumer Affairs and the Better Business Bureau and the most important, the U.S. Postal Service, Investigations Dept. as Pro Active is using the mail to shove their unwanted and unsolicited product via U.S. Mail. The company should be shut down immediately like Miss Cleo on Television. A scam is a scam regardless of the way it's solicited. The minor/nobody celebrities who advetise this product should also be held responsible and accountable as doctor's records will confirm Pro Active did not get rid of their acne.....

2/16/2007 - Jennifer writes:
I bought into the hype and decided to give Proactive a try. I am 29 and don't have particularly bad acne (as I did as a teen) but I thought this would make my skin overall softer and clearer looking. Well...I was wrong. What it did was cause acne like I had as a teen!! I got these cyst-like deep pimples that I haven't had in years. My face turned red and bumpy. I used the product exactly as described. The cleansing (part 1 of the "solution" is ok. The toner stings and the lotion, I think, is what really caused my newfound breakouts. I stuck with it for well over a month as hearing that it might take some time for the product to show results, but two days ago I decided this is not working and it just keeps getting worse and worse. The facial mask that came with my set really caused extra problems. That stuff really dries out your face. Plus, the day after I used that is when I got two huge cyst-type pimples. My face never felt clean after using proactive - any of the products in the set. In fact, after washing w/ the cleansing scrub, if you use the toner you will notice the cotton still has stuff on it as if the cleansing scrub didn't really wash anything. I am going to send what I have left back to the company and hope the refund me (it's been less than 60 days). I called to cancel yesterday and they tried to give me the run around, ensuring me it was a mistake because I'd lose out of the special club pricing, etc blah blah blah. I said I had no intention of using this ever again. The rep said they cancelled. We'll see. So I started using my old "tried and true" facial cleansers, Saint Ives and Biore. Last night after using my Biore, my face looked much cleaner, it felt good. I use the St Ives apricot scrub. It slothed off the flaking and it just feels better and less irritated now. I do not recommend using Proactive. You're just going to spend a lot of money on a worthless product that will, possibly, make your face worse. At best, you'll just see no results. I don't know anyone who's tried this and has actually seen improvment in the condition of their skin. Most have increased problems. Proponents say if it doesn't work, you might just have a bad reaction to Benz. peroxide. But come on- read these complaints. This many people have that bad of a reaction to benz peroxide that is causes great irritation and worse acne than they've ever seen? Please, save your money, and more importantly, don't cause unnecessary damage to your face by using this crap.

2/9/2007 - Anonymous writes:
Okay so before I tried proactiv, I went through a very long list of store bought and doctor prescribed products, but none were successful in helping my acne in the slightest bit. I was so embarrassed of it that I would sometimes skip school and tell friends I was busy when I wasnt. Im sure many of you know what Im talking about. It was horrible. I heard about this stuff proactiv which seemed all the rage. Its kind of hard to not hear about it when its advertised all over the tube, radio, and internet. So I gave it a shot and it helped my skin clear up a little the first week. I was so happy it was finally going away. After that week though, it came back worst than before. I thought it was normal so I continued to use proactiv for a good 4 months. NO RESULTS WHATSOEVER. wasted nearly 150 dollars on this CRAP. I recently found something that has helped me clear my skin very well and I want to tell all of you that are suffering right now. Its funny because its not even ment for clearing skin, but honestly its the best thing I've ever used in the 6 years ive been suffering for PERIOD. this might be a shocker, its toothpaste! I dont recommend it for those with very sensitive skin, but only those with pretty normal skin (besides all the acne). give it a shot. My acne cleared up in literally 1 week and a half weeks. I used colgate anticavity protection toothpaste for those of you that are wondering. Apply a layer right before bed and wear it overnight about 3 times a week. Give it a shot, my skin is so soft and smooth now.

2/9/2007 - Laura writes:
My acne might be considered mild-moderate. I've had trouble with acne off and on since age 12, I'm now 30. I thought I'd give Proactiv a shot to see if it would help; the claims sounded so good! I ordered Proactiv last week. The day it arrived, I was so excited. I order the largest package (the 3-product system plus 2 more products, then they threw in a free bottle of another product.) I read through all the directions very carefully and followed them closely. I thought my face was going to burn off! The next day (and days after and still continuing...) my skin is very itchy, dry (despite moisturizer), blotchy, puffy, and breaking out even more. This was after one use, folks. One use. Calle dthe hotline. Tried to say I must have done something wrong or I could be oversensitive to benzoyl. I've used benzoyl before with no problems. This stuff is toxic. I asked for directions in order to return it all immediately. Kept trying to sell me their sensitive skin version. Finally accepted my no, supposedly canceled the automatic shipment they signed me up for, and would accept my return and agreed to refund minus shipping costs. I put the return in the mail that day. Now... we'll see how long it takes for the return to credit my debit card. Wish me luck!

2/5/2007 - Angela writes:
The product didn't work for me, but that's not really my issue. The problem I had was that after my initial order, I realized it didn't work and then just stopped using it. Two months later I noticed a withdraw from my account for $75! When I called proactive, they said that since I ordered online, I would automatically be billed every sixty days!!! When I sent it back for a refund, it took SEVEN WEEKS! They are VERY deceptive. Whatever you do, don't order this online. Get it at the mall and pay cash.

2/2/2007 - Lene writes:
I ordered proactive when i was living in the US, because the food there gave me really bad skin and breakouts where i hadnt had any acne before. Well, I tried convincing myself that it was working after having used it for a while, but then. Suddenly, I started getting this huge spot on my skin. It was so bad, it litteraly looked like I had fallen on asfalt and scraped up my skin. I tried peeling the top layer off and it was all liquid and infected under. I was in total shock and stopped using proactive, and of course... it went away.

1/30/2007 - Jo writes:
I had occasional break outs, a pimple here or there when I decided to use Proactive. After the first week of using Proactive I started to break out along my chin, which I thought was normal, until it turned into the worst acne I've had in my entire life. When I spoke to a representative, I was told it was basically my fault and that I was using their product incorrectly. Thanks to Proactive I have horrible cystic acne and horrible break outs. I wish I had never tried this. BEWARE of what garbage this "promising" system is.

1/20/2007 - Jessica writes:
I tried Proactiv Solution when I was 14 years old. My acne was very bad at the time. I was going to try anything in order to clear it up. When I heard about Proactiv Solution through magazines and saw it's informercial on TV, I decided to try it out. When I started using it, It did nothing for my skin. My skin seemed a lot more red and dry than ever before. I noticed many more zits appearing. After about a month or so, I completely stopped and threw it away. Proactiv Solution is a scam. People only buy it because well known celebrities like Lindsay Lohan and Jessica Simpson have "tried" it and "use" it. Not to mention those "dramatic" results of change pictures showing normal people in before and after shots. Most of the time they don't even look like the same person. How do we know that they're actually using it? There's a good chance they're paid to read a script telling them to say what it did for them. Those other people were most likely told to do the same. It may work for some people, however for most; it did not. I would suggest not wasting your money on this so-called amazing anti-acne system. My advice would be to just eat healthy & buy certain brands of face-washes from drug-stores, believe, you will find a brand that works. Ie. Neutrogena and Purpose are good ones. Acne medication is the same way. Overall, Proactiv Solution is just another informercial scam.

1/15/2007 - Dee writes:
I tried Proactive, my story is sort of like the others. It made my skin worse and when I stopped it got even worse. The first day, my skin was very dry and with the continuing days, my rash got bigger, even after I stopped. Now my skin is clearing up no thanks to Proactive or Murad, heck i've tried it all, but due to a healthy diet. I did in return got a refund for my money.

1/11/2007 - Liz writes:
I was SERIOUSLY unimpressed with this product. My Mom uses it and it does a fairly decent job with her skin, so I decided to use it as well. I didn't have horrible skin, but I figured it would make what was wrong, a bit better. I was definately wrong. Immediately after using it my skin just plain HURT. The next day it was red and looked like I had been burnt. By the 3rd or 4th day my face had swelled double its size, and the burned red skin started to break, causing a lot of pain (what was worse, was all of this had happened while I was on a trip, and couldn't go to Emerg. until I got home). I eventually was perscribed medication (about 3 different ones) and it sort of healed up. After it had healed my WHOLE face was peel-y. Extremely dry, and flakey, and no amount of moisturizer could fix that. I hydrocortizol was the only thing that could fix my skin, but I had to have continuous use of it, and apparently that is unsafe, so I no longer use it. My skin healed since then, but every once in a while I get bad breakouts quite similar to my original reaction. Right now, 2 years later, I am dealing with an extremely dry face, acne-like bumps, and flakey skin. Applying moisturizer STINGS like CRAZY, and I cannot get rid of it. Unfortunately no doctor in my city can diagnose what exactly is wrong and how to fix it, and I definately would NOT reccommend using it AT ALL.

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