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4/3/2006 - Kelly writes:
I purchased what i thought was a complete set as advertised all over the box. When I received it i opened it and am now the proud owner o[f a butcher block missing 4 knifes. The customer service people at Ronco are very much aware of the problem with this set as the rep i spoke with said oh you must be talking about #6, #16, etc.. After 2 days of phone calls and many different customer service people ranging from rep's to manangers to supervisors, I still have not received any help. I have bben offered many deals that requireme to spend a fortune to fill the empty slots in my butcher block. I believe this is a poor misrepresentation of a company that I once had respect for . I wonder if Ron knows exactly how his company is being run. Kelly
1/12/2006 - Tallie writes:
I've had the knives for less than a month and they are already starting to rust.
12/9/2005 - Nat writes:
This ronco knives sells sounded soo so soo interesting almost bought it. When they said sticks on the magnetic bar, stainless does not stick on magnet what a lie. Don't buy this is a scam. Obviously.
8/18/2005 - Adam writes:
Saw the commercial, called to order the knives. Asked the operator for the set with the block (included with the set according to the commercial--or so it seemed) she said ok and took my order. got the knives today, no block. enclosed order form says it will cost 29.99 + S&H more is that it? when i saws the commercial, it seemed the block, extra scissors, and some flatware were going to be "thrown in." I feel tricked.
7/31/2005 - Grace writes:
I saw the Ronco infomercial for the showtime knives. In this infomercial, Ron kept adding things to this "wonderful offer", he added a wooden knife block, special knives,set of steak knives, etc. I mean there was so much that he added I felt that for only $40 I would be getting a great deal. I ordered thru the phone. The operator told me that the knife set only included the 25 knives,everything else had to be paid for separately. I agreed to order the knife block, I mean I didnt have room in my drawers for knives rolling around. My order was shipped and a few days later I recieved it. Guess what, the only thing inside was one single steak knife and the knife block. The box looked like it was tampered with to me. I tried caling their customer service number on their website. They were closed. (this was a saturday and my package was delivered at 5 :"30pm) a half hour after they closed. So I called on the following Monday, the jerky operator could barely speak English and said he had to send me some form to fill out so that they can investigate and resend me a new set. We will see if I ever get it.
Marion writes:
Ron Popeil states this cutlery would cost you $852. I received a set that isn'tworth what I paid, it's cheap, I want my money back + shipping costs refunded, This was a out and out lie and I don't think I should have to pay a price because they lied regarding this cheap product.
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