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Space Bag Complaints
Total Complaints: 90
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7/9/2007 - Vicki writes:
I can't say that I wouldn't buy again but I have had problems in a couple of the pieces leaking air. One had a split in the seam. I returned both to the store and got replacements. They really did flatten my bedding. I was able to get several comfortors and a couple of pillows in on of the large bags. It takes of alot less room in my closets that way. It is a hassle if you don't have a vacuum with a hose. Rolling up the bag and 'squeezing' out the air doesn't work as well. I would probably buy them again but in a place like [] or [] where I can return them without any problems when I get one with a hole it in.

7/4/2007 - Lydia writes:
I thought I was doing something wrong. I would "seal" the bag and within an hour or 2 the "spacebag" would be inflated. I am really surprised that this product has been on the market so long, making people think that the product actually works. After reading the complaints, I don't feel like I am that unskilled in that I can't even seal a stupid bag. I wonder why some of the news channels don't do a "scam" report on this product ( Oh, silly me they get money for their infomercials).

7/2/2007 - Andrea writes:
I can safely say, Space Bags are a total waste of money. I initially bought these bags to store queen size comforters when I wasn't using them and to (finally) organize my closets. The commercials seemed to advertise all the features I was looking for so, against my better judgment, I bought three extra large bags. First of all, the bags are not big enough and do NOT fit an queen size comforter comfortably. It took quite a bit of work to get one comforter in the bag. As soon as I tried to zip the bag, the blue zipper came off leaving the bag hard to close and basically just a huge Ziploc bag that won't seal properly. I figured I pulled the blue zipper too hard so, I made sure to seal the bag the old fashioned way (without the blue zipper which could NOT be put back on!) and not make the same mistake twice. I was careful with the other two bags but, it didn't matter. Both blue zippers fell off right away and didn't seal the bag to begin with. I managed to get the bags sealed without the blue zipper and seemingly, I vacuum sealed the bags. I was pleased that the bags shrunk down and seemed to be easy to stack. About 30 minutes later, I glanced over and my once tidy pile only to see the bags didn't stay vacuum sealed and while they weren't their original size, they weren't compact in any sense. I tried numerous times to re-vacuum seal the bags with the same results. Finally, I just gave up. Right now, all I have are 3 huge Ziploc bags that cost me $20. I could've gotten those from the store and for a much cheaper price. This product is cheaply made and doesn't live up to it's promises. If you're looking to seal anything, your best bet would be the old fashioned FoodSaver machines. It's tiny but at least it works!

6/3/2007 - Faith writes:
My cousin is a professional organizer. She came to my house about a year ago to help me organize the basement, and gave me these Space Bags. She left without using one, and I tried it myself. The thing where you suck the air out of the bag, it's too small for the vacuum. I even tried two vacuums and because the vacuum attachment was too big and where you suck the air out of it is too small, it took forever to actually get all the air out of it. So I put away the bags, which I put comforters in them, and now they are full of air and must have leaked. These bags are not worth the hassle, and in the end they don't even work!

5/17/2007 - Tina writes:
These are awful. I purchased the travel bags (3-pk.) and a 2-pk of vacuum Space Bags and neither set work. The blue zipper falls off easily and the seal itself does not close properly. Every last one of them leaks air. The two large ones don't even last 1 day. These need to be taken off the market!

5/10/2007 - Diana writes:
I purchased three different size bags. I even had a professional engineer seal these bags with the cleaner. We tried many times on each bag. They do not work. In a few minutes they were all back to normal size. I called the number on the bag and they told me they were defective. I had to send back the logo and etc to the comnpany in Calif. the other bag I returned because I bought it at [] which was close. I had 3 bags and they did not work. I spent over 20.00 for these bags and spent a whole afternoon of frustration trying to get them to work. I gave up. They do not work.

5/1/2007 - Jess writes:
Space Bags are a horrible product. When they are sealed (IF one can get them to seal), they leak. I have trouble getting the valves to completely work, as they often don't allow the air to completely exit the bag. I used them to (try) to pack away seasonal clothing. I ended up laying *on top* of the Space Bag to get all of the air to exit. This is QUITE the humorous sight. Essentially, these bags would not be fit to hold one's garbage, let alone store garments and other items that could presumably be shrunk down for easy storage.

4/10/2007 - Tehran writes:
Like someone else said I wish I would have seen this site earlier, I would never had bought them. I ordered space bags in feb. and its April and I still haven't recieved anything and everytime I call I get disconnected I even got a live person to talk to and she hung up on me. I ended up leaving a message just waiting for a responce. I think we should report them to the B.B.B

4/4/2007 - Ann writes:
I bought a double pack at Linens and Things, packed away four down blackets and some clothing, stacked them on the floor to the back of my closet and two days later, all bags were full of air and even though I did it again, all leaked. The zippers don't work as the zip thingie falls off and you have to zip by hand. Besides being a waste of 20 bucks, I have to do the whole thing all over again. This is a scam.

11/9/2006 - Anonymous writes:
Space Bags, Purchased a pack of 5 for $15 at [] to try out before my mom bought them on TV. Not as easy to use as shown. Valves stayed intact, zippers stayed closed though catch came off on 2. No tearing problems. Only _____1_____ holds a vacuum. My math says 20%. Apparently when you buy a space bag you become the "Quality Control" department for Space Bag. Called Customer Service, got rerouted to another number where I had to leave a call back message - surprise - got a call back in about 2 hours. Explained problem and the rep said for me to cut out the logo's on the bags and return them and they would ship out replacements. Haven't done this - figure 3 of the next four would probably be bad too! Good idea cheap quality. Best thing we can do is to print out this column and send it to [] and [] etc. Cut their distribution channels out from under them. They need to go out of business and soon.

10/13/2006 - Erin writes:
i also ordered a set of bags in march as a present for a friend's birhtday. my account was also debited immediatly. it is now october and i have not received bags nor explanation! is it even legal to charge someone's credit card so far in advance of goods being shipped?

8/14/2006 - Cheryl writes:
I packed the spacebags that I ordered. Not only would the bags not seal at the top, only one would 'squish' down when suction was applied. That one was the first used when I moved and I was, at that time looking forward to the storage problem being solved. At moving, I loosely packed the other bags and found they wouldn't seal at the top, or operate as shown on TV. I now have eight bags sitting in my storage area, not even sealed from any dust. I tried to contact SpaceBag, to no avail. I am very disappointed.

7/28/2006 - Connie writes:
I ordered a double order of Space Bags on July 2nd...I received the order on the 27th! I had tried this product earlier and found the bags wouldn't hold the seal but I thought since it's been years, perhaps they had perfected them. Boy was I wrong! Some of the jumbo size bags wouldn't even line up enough to close much less hold a seal! This product is JUNK and the ads should be taken off the market. I won't bother returning them as I understand the shipping is too high. I guess I can just use them as big sandwich bags to keep out dust. What a disappointment!

7/5/2006 - Gary writes:
This product is junk. I ordered directly for ITW's website, it took 33 days to get delivered. When I did received the bags (which I had to go the to post office to pick up), I tried several only to find they leaked. After close inspection I could easily see a flaw in the manufacturing that caused the zip lock not to line up and the ends. Getting through to customer service was impossible and three voicemails were never returned. When I did get a response from the company they told me to ship the bags back and they will refund less the original shipping costs, so on a $50 order the shipping was $16 and it is going to cost me another $10 to ship it back, I will get $25 back and the can resell the bags (to another sucker).

6/22/2006 - Linda writes:
i found these things cumbersome an dhard to use you have to get the clothing exactly positioned right or it wont work..and the price...yikes..what a rip off

6/16/2006 - David writes:
I purchased from www.spacebag.com and the order took just over three weeks to arrive. The 2 extra free bags / bonus offer was not included with my order. I’ve called the company and was put on hold and then transferred to a machine to leave a message. I’ve sent e-mails from the “live person chat” link …yes the chat with a live person link on the bottom right of the home page is only and always a link to send e-mail, which I’ve never received a response from. I did get one response from this e-mail spacesaver@spacebag.com under customer service but only after two attempts in regards to why I hadn’t received my order yet, which they replied with “please allow 7 to 10 business days to receive your order”... it had already been 10 business days. For the bags themselves, so far 2 out of the seven do not work. At this point it’s not even worth the continued aggravation to try and get the 2 bonus bags and replacement for the defective bags. If you want to try out the "Space Bag" I would buy them from a local store, you’ll get to return them without hassles after you realize they don’t work. Based on some other reviews I would assume it’s only a matter of a few months before all seven bags no longer hold the vacuum.

5/26/2006 - Gill Oneill writes:
I would love to try product. i ordered 3 sets on 22nd of March and my bank account was debited instantly.($95+ ) Since when I have not SEEN 'hide nor hair' of these products despite emailing the company on numerous occasions. I am reluctant to phone in case that is another way of grabbing money off me with no intention to ship. Have they gone out of business??? I really want their product why don't they respond.

5/25/2006 - Susan writes:
I purchased a total of 10 bags. One of the sets offered on the "Official Website" and several from a local merchant that carries this product. Not One of them holds the vacuum. I have read through the testimonials on this site but nobody seems to have the problem I did. They all had small tears or cuts in them. I tried patching some to see if they would work, and they did hold the vacuum longer than the others but eventually they all reinflated. I guess the saying is true, there is "one born every minute."

3/27/2006 - Frank writes:
I chose to save by purchasing the large package, including various sizes and two 'travel' bags.  Not one of the 17 bags holds a vacuum.  The only thing they're good for is for creating a temporary reduction in size so you can squeeze them into a tight place.  Then, just pray you can get them back out after they loose the vacuum.

2/1/2006 - June writes:
I purchase this product for a christmas gift. It arrived after christmas and I refused the item, returning to the post office and requested a refund.  To date I have not recieved my refund even though   I have been in contact with the company on a weekly bases. The person who told me if I wanted the product by Christmas I should have placed the order as and expressed order.  The telephone order systems does not give yout hat option.  This company plays a lot of games and has poor customer service.  I placed a stop payment on my account for this order, since the company is unwilling to resolve the problem. I will never recommend them or place orders with them again!

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