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Swivel Sweeper Complaints
Total Complaints: 115
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4/7/2008 - Marcie writes:
We were impressed with the TV demo ordered two immediatly/So Sad this product is weak We have cat hair kitty liter normal crumbs but not a very good pick of of any of this normal debris. It simply flips it around with very little actual clean sweeps of any sort of floor debris So we tried, tile,carpet,concrete wood surfaces, NADA Zilch ZERO Bupkus Shame on our Gullible eyes and ears. 60 day MONEY back Guarantee HA HA thats worse THIS IS A GREAT STATE OF OHIO COMPANY RIPOFF. YES ATORNEY GENERAL. YOU HAVE A STATE REGISTERED SCAM COMPANY DOING INTERSTATE BUSINESS !! YES YOU DO THE MATH EACH OFFENSE X PENALTIES FINES REFUNDS COURT FEES PLUS, YOU GAVE THEM THEIR BUSINESS LICENSE CLASS ACTION SUIT HEADING YOUR WAY DUCK ...

4/4/2008 - Kelly writes:
The swivel sweeper doesn't work! I did not have problems with the battery, but this thing works okay the first time (or two), but then it gets clogged up. I was picking up a lot of hair and stuff on my carpet, and it totally clogged it up. I spent about $50 at the store on it -- it's horrible. Better to buy a small vaccum for cheaper, because it will work a lot better.

3/29/2008 - Jon writes:
Product has worked well for about 6 months - then while trying to clean the brushes, one of the catches on the little bin popped out & there is no way to fix it. Very cheap construction - there has to be something better on the market.

3/28/2008 - Sandy writes:
I received my Swivel Sweeper as a Christmas gift. My mother had purchased an extra battery for me and one for my sister (in another state) as well. I only received one battery while my sister received three. After I received my sweeper, I found that the battery did not hold the charge for long at all. I waited until my sister could send the extra battery, but that battery did not hold a charge either. It was some time before I took the sweeper and batteries with me while visiting my mother and found that it was not the batteries that were faulty, but the sweeper. I had tried to contact the company but had no luck getting an answer to my emails. After I was finally able to reach them, they would not help me because they said it was beyond the 60-day warranty for the product. I asked to speak with a supervisor. My mother had spent over $100 with their company, and I had never even been able to use the sweeper. The supervisor was very rude, and even went so far as to say the warranty was actually 90 days - but by this time another month had passed since my correspondence with the company, etc. Personally, I feel the company itself is lacking more than the product.

3/22/2008 - garry writes:
This product works very well on hard surface floors. It DOES NOT have enough power to work on carpets. Dont think it will take the place of your vaccume cleaner on your carpets, it wont !!

3/15/2008 - sandra writes:
I brough the sweeper while shopping [] because I have a cat. I charged the battery like they said but after about three minutes the battery when dead I thought I hadn't charged it long enough than charged it again same thing happened again fortunately I only paid 29.99 thru [] but I feel for those that paid more the sweeper is a piece of sh---.

2/20/2008 - Chris writes:
I purchased it and tried it as soon as I got it. The battery lasted about a minute and died. After several hours of recharging, I tried it again and it does not pick up anything. It is totally useless as a vaccum. Since it came with a 60 day money back guarantee, I sent it back at my expense and requested the refund. It was delivered to the company as verified by the post office conformation,on Feb 14, 2008. I called on the 19th to see when they were going to refund the amount to my credit card and was told they haven't received the item yet. Sounds like a game they want to play to keep the money, however they are trying to play with the wrong person here. I will give them a week to credit my account and if not, I will persue interstate fraud charges against them.

2/15/2008 - JANICE writes:
I bought this with a gift card for my tile floors & occas. carpet p-u. I too loved it @ first then have had the same problems with it not wanting to run more than a minute, if that. That is pretty sad that the battery is messed up if you charge it too long, not to mention people who dont & it still happens. Great concept, Great Rip-Off!!!!!

2/12/2008 - robin writes:
i called after seeing the commercial. money is important to me as i am disabled.took time befor calling. got automated line. gave credit card info, but when free offers started in, tried to get operator. no response. called back in . explained to person that i wanted no magizines no other offers and wanted my info destroyed. she talked with supervisor 5 times, he never got on phone. i tried to get just tv offer. they said had to repeat all. to no eith just sweeper or no order, angin no supervisor, on hold 15 min. then she comes on and i said i wanted all orderes cancelled due to supervisor and no charge imposed.later tore up number. now check my balance, they have a hold on my account for 124.10$ which was not authorized. have to wait till morning to call bank. no one at swivel sweeper now. all a con job. newer, ever eddorse this product

2/12/2008 - Jim writes:
How I wish I had seen this site prior to ordering over the phone. I have never had the occasion to speak to as many RUDE customer service people in my life. I ordered, now I cannot get the product. I have requested my credit card co. to refund my money. So far no luck anywhere. Ohio's Attorney General should look into this co. As well as all states Attorneys General. Maybe they can be brought up on fraud charges.

2/9/2008 - Adrienne writes:
Do not buy this product it is a piece of junk. The battery will not hold a charge. It does not pickup dirt like the they claim on the infomercial. What a waste of money.

2/5/2008 - Bonnie writes:
Only wanted one item, two were sent and I was billed for both. Any effort to contact them and get a credit and address of where to return extra one went unanswered. Item worked good for the first 3 times and now the same complaint as everyone else - battery does not hold the charge.

2/1/2008 - Renee writes:
I am a stroke survivor(cannot use left arm or leg) and this product was purchased to make my life easier. WRONG!The battery will not stay charged. It is more trouble, much more trouble than it is worth! It is bad when hard earned money is scammed for worthless items and no one can be held responsible.Bet your bottom, I research all I can before I buy now.

1/7/2008 - Diane writes:
I have not even gotten the swivel sweeper as of yet. I ordered from the site buy one and get one free. I got a confirmation with a charge of 69.96. I noticed on my charge card that I was charged 124.93. When I called them I was told I had ordered three. I told them I had my confirmation and they then offered me 20.00 off to keep the third one. I could of gotten 2 orders of buy one get one free for the same price. I am not that stupid and I sure don't need three of these sweepers. Is this practice legal and isn't there anything that can be done. As of yet I have not even received the order so I am not sure if I'm going to get any of my money back.

1/6/2008 - Edith writes:
This item is worthless. The first time I used the sweeper the battery did not last more than a minute. The Swivel Sweeper should not be available for sale because it is not worth the money that I was charged. I do not recommend this item to anyone.

1/5/2008 - Rose writes:
Dont buy this product! it is junk. It spits dirt all over the floor, does not touch pet hair!! The infomercials are way overstated, this product does not work like that at all. When I bought this product I paid extra for a rushed delivery, received it almost three weeks later. E-maild them 4 times and no one got back to me at all. The little hand held brushes,,,,throw them away, they are useless! Dont buy this product!!!!!!!!!!!!

1/3/2008 - Leandro writes:
The product does not hold charge it picks up things from the floor and spits them back out.For example the other day while I was sweeping the sweeper just shut off,and it had been charging all night so I let it charge again for a while and when I went to use it again the same thing happened, it shut off.

12/29/2007 - Cassandra writes:
This product is a pure piece of junk! The "Swivel Sweeper" barely picked up any debris on my tile floors, and forget about my carpet!! What a joke!! The swivel Sweeper lasted about two weeks! After recharging it, the Swivel Sweeper held the charge for only 4 minutes tops! DO NOT BUY THIS PRODUCT!! The 30 day money-back guarantee is a lie too! I was told I could not receive a refund because I bought the Swivel Sweeper as a special low price tv offer!

11/29/2007 - Suzanne writes:
I ordered this product in 9/07.My checking account was charged $69.96..(9/11/07)never received the product. AGAIN, my checking account was charged (10/05/07)for $69.96 and still have not received this product.Please HELP.What else can I do to stop this stealing????

11/28/2007 - Betty writes:
I bought this sweeper from [] company that had previously sold me good products. This sweeper, however, is nothing like what I expected. Instead of sweeping up dirt on the floor it spreads it around the room. I used it one time and then tossed it aside.

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