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4/27/2008 - Wilma writes:
People need to beware of this product and the "nice" man who sells it on the television. I got this product and after owning it 30 days, after paying $6.95 "shipping" for this "free" item, I received a bill for $69.95! Free??? I don't think so.
4/24/2008 - Shelia writes:
The way I see it the product is not FREE if you have to pay anything for it including S&H. When you give your credit card info that is when they stick you, so it certainly is not FREE! As soon as I find out I have to pay for postage, I decide not to order.
4/21/2008 - Betty writes:
I ordered Video Professor around July of last year. I was told that it was free except for shipping. I sent back Item #l and kept the tapes with Ebay. Just now, on my March Wells Fargo Visa I get a bill for #.99 and $29.95 FOR SOFTWARE. I didn't order this, and I am not going to pay for it. I am calling my Wells Fargo Visa account to report this, and I expect you people to give me credit for $30.94. Sincerely, Betty
4/15/2008 - Nannie writes:
To Lori, 3/20/2008, If you work for the same call center I do, we are NOT allowed to put orders through if the customers hang up before the end of the order. If that is so, then you don't work at the same call center I do ;)
4/14/2008 - daryl writes:
i personally think these people are a bunch of ripoff artists. <br />
somehow i got roped into getting a "free" cd about ebay. i was also told i would get a "free" digital camera. well, it seems that nothing they tell you is accurate. i wound up paying for the cd, and have never received the camera even though i followed their instructions to the letter. i would like to see the same thing happen to these people that happened to william mccorkle in fla. a few years ago. he fleeced a bunch of people out of a lot of money too by way of a infomercial and he wound up getting 25 years in prison. he's still there.
4/14/2008 - Cindy writes:
My husband and I fill out surveys online and came across video professor at 2 different times. He apparently signed up as well as I for the same thing. We kept getting double products but never opened the packages, a few months later came one bill for $79.95. I called and let them know that it had not been opened. We had already received 5 of these 2 were doubled. And only one bill $79.95, so I they told me I was supposed to send it back if we didnt want it. The instructions that came with it were on the inside, and I had not opened them, tried to call and have them stop. They only stopped one. Then 5 months later after kept getting more cds each month, I had a call from my bank about the charge. Found out they were charging $79.95 each month, and sometimes biweekly to cover both cost. I tried to return all the disc. They refused to take them, said I only had a certain amount of time to return them. And only refunded back 2 months. Please DONT buy from them, this is a major scam. After we stopped all of them they started sending them once again a few months later. Neither of us had ordered it this time, we finally had moved and that was the only way to stop them from coming.
4/6/2008 - Steve writes:
Bought Vid Prof Excel a while back, I think they got me because the price was for 2 of the 3 cd's in the pack. they billed me for the third. I phoned and moaned when they sent me a second product. THey said hey would either refund or send me 3 other courses. I chose the three. In all fairness they cancelled the automatic delivery and the courses are actually useful. I think it should be 100% illegal to double dip like this without warning. That however would require a trading standards act with teeth and thats never gonna happen when politicians can be bought and sold by corporations the way they are.
4/3/2008 - John writes:
I have ordered from these people in the past and I got the free video. But then a month later, the sent me another video and charged my card another $80. So I called them up and asked to return the video and they would not take it back. These people are rip off artists and would never recommend ordering this to anyone.
4/3/2008 - norma writes:
i just got ripped off video professor charged me for 89.95 for something i never ordered i sent it back they told me i was suppose to call them first to let them know i was not excepting that i am turning them in to the better business bureau stop buying from them please its is to good to be true norma underwood
3/30/2008 - Chris writes:
I ordered one of the "free" videos for photoshop online. I got them in the mail and proceeded to use them. I was charged $80 TWICE on my credit card. I called to find out what was going on. The lady told me that the $80 was from the Photoshop video, and the other $80 was for a different video they sent out a month prior. Needless to say, I never got that second video and was refunded. I knew I was going to pay for the initial video, but was unaware that they would keep pestering me. When I (Calmly) voiced my objection to them sending more videos than wanted, she YELLED at me, and hung up. Do yourself a favor. There are PLENTY of online tutorials (That are really free!) just use google, not these idiots.
3/20/2008 - Dennis writes:
I can't believe there aren't more complaints. I was just on the phone with a friend of mine telling how infomercials are designed to be played late at night where people are tired and your critical factor of the concious mind is easily bypassed with embedded commands. Never knew about this site, but I wasn't aware that all infomercials are scams up until somewhat recently. Found this site a few minutes ago while talking on the phone convincing him, 'Don't do it!' I, also was had by the video professor. I just wanted the free CD -- ordered it while intoxicated because free shit sounded like a good idea to me! From my recollection, they hit me for about ~$300. bastards.
3/19/2008 - Lorie writes:
I work for a call center (not naming) Video Professor is a rip off!! What's bad...the caller can cancel / hang, up and we (call center agents) can't cancel we have to put to order through and the caller has to call customer service to cancel, good luck! It's a shame we take calls for ripoffs like this. There are actually good business's out there we take calls for. Spread the word folks!
3/17/2008 - Cliff writes:
Video Professor is a pathetic outfit. My experience with them is quite typical of what many others have described. I placed an order on February 13, 2008. I subsequently called them on February 29, March 11, and March 17. The order never arrived, even though their customer service people claimed they had shipped it to me three separate times. (Did they really expect me to believe that?) I finally cancelled the order.
3/12/2008 - Kevin writes:
We ordered an online course back in October. The problem we ran into was, when we went to cancel in January they did not canel the service and continued to bill us until March. When we called then they refused to issue a refund claiming they had no record of us cancelling their online service. When I spoke to Jeff a Supervisor online he wanted me to give an exact date I made my call. Because I could not give an exact date he said we were not entitled to any refund. If anybody knows of a way to get us a refund we would appreciate it. They should close their service if they do not have a cancellation button on their website. That is too much like right. Bunch of thieves they are.
3/10/2008 - pat writes:
A few months ago I ordered one software program, to date I have received and been billed for three. I called the 800 number this morning to ask for a credit and to be removed from their list. While explaining that I only asked for one program--not three--the representative tried to sell me two additional items! Talk about clueless.
3/1/2008 - Pam writes:
I have tried to call VP on several occasions as I keep getting billed for courses that do not appear to be of any value to me but have been unsuccessful in getting through to anyone. The recorded message I get always states that their customer service reps are busy and for callers with touch tone to push such and such number which I presume records the number of your phone at the other end and someone is supposed to call you back. I've done this several times but with no results. I'm angry and disappointed with this outfit. Wish I never got involved to begin with. I intend to send back most of the courses I received, including the latest one. If I don't get my money back I am consulting a lawyer.
2/26/2008 - Howard writes:
I ordered one video and now they keep sending additional videos and charging my credit card with huge amounts unauthorized! I was only interested in the e-bay video not all the others.
2/23/2008 - Merlene writes:
Video Professor has the worst Customer Service ever. Ordered learn Excel CD, was sold CompuCard. Those arrived 5 days later but no CD. Cust Service phone too busy, message states to call later or send email. Bottom line it took 7 weeks for CD to arrive, their Customer Service line is constantly busy, I sent emails and never, never got a response. Turns out (which I didnt know) you had to have the program on your computer for the tutorial to work. RIP OFF
2/21/2008 - Spencer writes:
I ordered one Video Professor for Adobe Photoshop, I thought it was the only one I'd be getting seeing as how, I only ordered one. I eventually got the Video Professor. No problems. Then a few months later, I kept on getting them. I was getting all different kinds. I knew I was going to get charged for these, so I called them & complained. They said they wouldn't charge me, and it was a 'processing error'. But about a month later, I got a nice bill from them for $232.74 that had already been taken from me. There was nothing I could do. My money had already been withdrawn. I would not recommend this to ANYONE.
2/20/2008 - Ibeach writes:
I ordered 2 VIDEOs from the Video PROFESSOR, for $6.96 on the internet about 6 weeks ago, but returned it. I had about computer classes in college and I thought that he had an updated version. When I saw the crap that he offered, I mailed the 2 videos back and told him I have the same thing on Microsoft. Instead of crediting my account they debited my account three times @ $ 89.95 x 3. Now my checks are bouncing. I had to close the account. I want all the victims to have a CLASS ACTION LAW SUIT, for the millions of victims that he robbed . Lets get this on CNN NEWS.
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