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1/9/2007 - Diana writes:
I have ordered several things from VP. The first time it wasn't at all like they said, I called and it was cancelled. Later, I ordered something for my husband and had no problem. Then after that order I started seeing my credit card being charges different amounts for months. I called my credit card company, reported to them the situation. They investigated it and I was refunded all the money with the interest I had been charged. I would recommend using a credit card over a checking account because the credit card company also has a fraud division and they are all to willing to KEEP their customerrs happy.
1/9/2007 - Genny writes:
i hope this will help me get my money back,most likely no it wont.at least i will feel a bit better.i was at the store going to use my credit card,getting grandbabies meds.any ways my card was over drawn by 20.00.so i simpley did not get the movie.i was totatly shocked,i had just checked my account before leaving the house.when i get home and call my 1-800 # and heard that video professor is why i was over drawn,i couldn't belive it.what was video professor?well i have called left mess, emailed two different emails one being the ceo's..sure!!!!!nothing.no reply of any kind.now i have looked into if you are not happy return it.well i am not happy,i would return it,if i had the product.i do not even have the product.there is no record of any kind that i can find that even shows i have it on order.i do not,because i see this as a scam from the get go.never once have i ever wanted any thing even close to it.all i want is my 80.00 plus dollars back,and a person w/a heart beat from this company to answer any of my attements to contact them to say yes,we will refund your money,sorry for any problems.so if any body could help me get action please contact me,i can not just give money away or allow it to be taken w/out my ok.this may seem little to some,but it is a weeks worth of food for my childrens lunch and breakfast for @ school.I have 3 and like i said a new baby grand-daughter.thank you for just letting me vent,hope somebody somewhere can help me recover much needed funds i did not ok to be taken.i did take ways to protect my accounts.wont say how due to video professor took my funds once,and i can not afford for them to do so again.
12/20/2006 - Frantz writes:
I ordered the FREE "Learn how to use E-Bay" lessons. Then I proceeded to return one of the CD (a condition for the free offer): called to get the Return Authorization # and return address. The woman gave me a return address in British Columbia. Paid 13$ to send it, only to get it returned to the sender because VP "moved to unknown place". Called back, (twice because the first it hung up) they gave me a return address in Colorado (how sorry we're having problem with the BC location). I notified the woman there they had given me the wrong return address, she's suppose to extend the limit date, I HOPE they are not going to charge my credit card or else I'm filling a real complaint.
12/14/2006 - Bradley writes:
My VP story isn't so much about the infomercial but about ordering online and not even from their website but from another site where they were offering this as a bonus for ordering from them. Once again it was a shipping only offer for the set. Of course there was nothing on the webpage to say that Video Professor was going to get my credit card much less that I was signing up for a subscription to some service that I had no need for. But I had hoped to up my Excel skills and since I was familiar with ordering from this other site and had no bad experiences with them, I thought I was safe. Was I wrong. (and trust me the other site has heard about the "offer") So far I have gotten three extra sets that I wasn't expecting along with calling them to return each one and try to get my name off of their list. At least my credit card company has been happy to reverse the charges.
12/13/2006 - James writes:
this professor video individual would have fit in nicely with the enron boys.What a bunch of thieves please dont do business with these people they are manipulative lying pathetic scum. To mr video poofessor and his pathetic little brain washed employees i dont care if it takes 100 years im gonna do everything i can do to make youyr life miserable and see your pathetic fraudulent company go down the drain. ill begin with a meeting monday with the texas attourney general fraud division.mr video prof your gonna regret that you and your mindless liuttle thug employees ever heard my name
11/27/2006 - Douglas writes:
I called video Professor to purchas a video for my little girl & my self i ordered word & sell on ebay & talk & tipe the charges were suppose to be $400 dollars.I just keep getting other disk of all kinds & most don't even work.When i got to checking my bank statement he has charged me $749.00 & still billing me for more money.When i call to try to cancel all i get is a message i call you back that doesn't happen.John W.Scherer you are a crook & a liar and scam artist.
11/22/2006 - Bill writes:
I will get back to you because I'm prety ticked off right now and the money that it has already cost me... It's Thanksgiving eve right now 5:25PM EST I want to kill this guy. Oh Did I say That out loud!!! He just screwed up my whole checking account for the the next few weeks and cost me about $400.00 buck for a few dollars in F----- --. I'm prety ireate. Don't mind the spelling, I'm trying to think and keep my mind off this guy... E-mail me, I'll be more than glad to talk to you or any one that is interested... Thanks Bill Would I be interested in sharing this with the media COUNT ON ME!!! I hate to see people getting ripped off, especially me. I'll talk to you, e-mail me and we'll go from there. Bill PSS: If you have some advice for the moment, I'm all ear's? Thanks [] I want to nail this PRICK K... I would love to have help behind me...
11/17/2006 - Anonymous writes:
We ordered the free video computer lesson in late Sept. only to try to cancel right away. We were not able to reach anyone live via phone and left repeated info for them to call back. No one ever called. We also sent emails and again no response. Subsequently they have made unauthorized withdrawals from our ATM account totaling $167.24 No one has ever contacted us so we can get the so called return # needed to return the product we received. We believe this is their modus operandi and how they make their money and this is a total scam!!!!
11/16/2006 - Lee writes:
In October I placed an order with video professor and immediately cancelled that order. Since then I have had 5 unlawful withdrawals from my account for $166.28. I have repeatedly tried to make contact with them to no avail. At this point my next step is a complaint to the FCC.
11/2/2006 - Hadi writes:
In May of 2006, I ordered a program from Video Professor. After receiving my credit card information, they told me that they did not have the product. I called again later after receiving their charge on my credit card and they told me that they would send the program in 5 business days. It is now November and I still do not have the program. I contacted my credit card company and they told me to contact Video Professor. I did and they were still charging my account for a product that I still do not have in September. I welcome anyone's advise.
10/31/2006 - Lori writes:
There are 3 fraudulent charges on my credit (debit) card by Video Professor and Dalbey Wealth institute all at the same time, on the same day. They total over $100. How they got my debit card#, I have no clue. I have certainly never given it to them. I recently made an [] purchase. I don't know if there was some leak there, but I am reporting it to the FCC and attorney general.
10/22/2006 - Robert writes:
I called and inquired about E Bay cd and made the mistake of giving credit card info and ordering the free cd, but when lady started her ''speil'' about receiving additional cds and having to send them back or pay for them, I told her to just forget the whole thing. She asked me if I was sure and I repeated that I didn't want anything, to just forget the whole thing. She agreed and I figured that was that. I've now received 5 cds and been charged $79.95 each time. I go through a hassle with my credit card comp. every billing cycle, but I didn't order these cds and don't think I should have to pay. I have all the cds stacked up on my comput. desk, haven't opened any of them, and will gladly return them, but I've read that it does no good to return anything as far as being credited for it. How can the consumer rights watchdogs allow this crook to get away with this? Would 60 Minutes have a field day with this guy? There's right and there's wrong and this guy is definitely wrong! I just hope some wise lawyer, consumer rights group or postal inspector decides to investigate this scam, cause it sure has soured me on ordering things from t.v. I thought there were groups out there that monitered for these scam artists that prey on the ederly!
10/19/2006 - David writes:
I am a "senior citizen" recovering from heart surgery now. I was coerced into taking a free sample lesson when I ordered some other program (something that wants more and more money to be effective for me to make some big money). I do not remember what or exactly when, but now I have received four "lessons" and want to return them. They are all unopened and I called their number and was told that because of my medical problems, out of the goodness of their hearts and all, they will refund my last two orders (that is two charges for shipping and one for last month's lesson. I find out that I am still being charged for two lessons (the one I thought was free except for the shipping charges and the second one, etc.). I can not afford to be out the approximately $170.00 dollars still being taken out of my charge card that is now over the limit. I am on Social Security and SSI and that is basically my only income. I am screwed.
10/13/2006 - Jacob writes:
I recently "purchased" the Photoshop CD from Video Professor. I didn't really need it b/c I'm already fluent in Photoshop, but I did anyways just to see how good of quality it was. Well, after I put my credit card info on the site. I didn't get any kind of response saying that your order has be made, blah, blah, blah. So I started looking deeper into the site, and found out that in five days, if I had not returned the cd, would be charged $79.95!!! So I immediately called the number they said call to cancel the "subscription"... Well, they only work for like 5 hours during they day and it was asking me to leave a message and "they would get back to me"... Yeah Right!!! So I waited till their "business hours" were in play and called the number back. Got a stupid recording of some girl saying "You are very important to us" blah, blah, blah. The first time I guess I was on hold so long, which wasn't but like 5 min, that they asked me to leave a message again and "they would get back to me". I hung up and called back... This time the recorded voice said they added some "new VIP lines" and she proceeded to give me the number. I hung up and called that number... It wasn't even a number for their company!!! It was another recording of another girl telling me to push a touch tone number on my phone and they would send me 10 text messages about some cell phone company??? That made me furious that they would send me on some wild goose chase just to leave them alone. So I called the first number back. While I was waiting on hold I remembered someone saying one time that they really do monitor you with actual people when your on hold... So I preceeded to tell them what I thought about what they were doing. You can fill in the rest. About 2 mins later a guy mysteriously came on the phone all eager to talk to me about what I needed. I told him that I wanted to cancel my "subscription" so that I wouldn't get charged $79.95. We went though the whole question thing... Name, Zip, Address, Top flying speed of an African Swallow... You know, the usual. And he said that when the CD got there I would have to return it. That's a load of crap!!! Not only did I spend the $6.95 to get it shipped to me... I'm going to have to spend however much it's going to cost me to send it back!!! Now, I do have a CITI Card, but I didn't know about that virtual credit card number or whatever that guy a couple posts back made or I would have used it. I, for sure, will use it from now on... But hopefully I wont get charge anymore than I already am going to be and everything will go without a hitch. (but probly not)
9/24/2006 - Gary writes:
the videio teaching was way too basic. could not reach a live person for returning the video. did mail the vedeo back requesting a refund but never received it. My main complaint was the inability to speak with a person to discuss the return; and not receiving a refund.
9/21/2006 - Zach writes:
Well, the story starts just about like everyone else's. I got the Quickbooks set, waited a day too long to return it, next thing I know I've been charged 80 bucks and Excel is on it's way. Finally, after 2 weeks, I managed to get a response back from VP with RMA numbers, and my account was credited 159.9. Fast forward to two weeks later, my account is in the red again. Why? VP never cancelled my account in their computers, even though they sent me a postcard stating that fact. I was charged the $160 again! I called them on a Saturday (got a real person!!!) and explained the whole thing, and I was told, get this, that it must have been a newer rep who handled my account but didn't do it right, so she would take care of the refund, but first, "what do I like to do on my computer?" Are you kidding? This was like a bad dream! I told her I want my refund and I want nothing else from VP. I'm still waiting for my $160 to go back into my checking acct. Its been less than a week so I shall wait and see. Meanwhile, my online bank statement has so many debits, refund credits, and refund credit reversals for 79.95, you'd think someone was doing it on purpose.
9/5/2006 - E. Joyner writes:
I ordered what was suppose to be a free copy of Quick Books. I was asked for a credit card and was told that it would not be used until I ordered other CD's. I then received 3 CD's of Quick Books and then another 5 CD pack. I checked my credit card and noticed that I was charged $79.95. I have tried calling for a return authoriztion and they are always helping other customers. I shutter to think what will be charged next on my credit card.
9/1/2006 - Dave writes:
I have not recieve the video professor yet but have been charge from my card for 2.69 plus 1.00 this has cost me 50.00 for over the limit from my bank
8/24/2006 - Michael writes:
I, like the rest of you thought the $6.95 was the only cost for a so called "FREE" lesson. I was shocked when I opened the box and discovered that they were going to charge me $79.95 if I didn't return the product. I promptly went to the Internet and then read the bad news about the scam. However, I protected myself because I am a suspicious person by nature. I am especially suspicious about giving out credit card numbers to strangers over the phone unless I really know who I am doing business with. Informercials are a shot in the dark at best. So, I use a product from Citibank called Virtual Account Numbers. With this product you can generate a one-use credit card number with a specific dollar amount. I proceeded to set one up for $7.00 and gave them that virtual number instead of my real one. When I read about all these complaints I chuckled to myself and said, "Let's see them try to do that to me". There is no way they can bill me more than $7.00 on that account number. I urge everyone to consider getting a Citibank credit card so that you will have access to their Virtual Account Numbers to avoid these scams. It looks like it might have really saved me here.
8/24/2006 - Jean writes:
This guy is a con artist. He keeps sending lessons that I do not want. I have send every one back to Denver. He is a crook. my credit card has been billed at around form $70. How can he continue get by with his scam. I cancelled my credit cards and will NEVER place a number on line.
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