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12/12/2006 - Marceilla writes:
I cancelled my order back in 7/2006 and final receive confirmation email on 9/2006 that they have stopped all shipments. I receive 2 more boxes in 12/2006 with charges to my credit card. i called and spoke with customer service rep. maria who handed me off to supervisor Mrs Mills - CI # 3178, who could not explain why my shipments and credit card was charged and that i should have called instead of email. Then when i got upset she hung up on me. I contact my credit card dept and they will send letter that the account was cancelled and for me to refuse any shipments from them from now on. My credit card dept will also credit my account. I hope all who was scammed by this company will get reimbursed. This company will not contiune and will fall very soon since i believe they are making such bad causes.
12/7/2006 - Anonymous writes:
I tried to call a couple of days ago to cancel my add on subscription to Vitapower, It was from the Windsor Pilates DVDs I ordered. I attempted to call 2 days ago and was hung up on after a quick message stating their computers were down. Today I talked to a customer service rep named Maria operator ID 3139 and Jennifer operator ID 3399 at 1-888-684-9660 and cancelled these vitamins from auto shipping. Sure enough my account was already debited $127.78 according to customer service. She said all future shipments would be stopped but this one had already left. As if I didn't already have enough of a holiday financial bind! When you call ask the following: - what is your name? - what is your operator id number? - Is there a confirmation number for the cancellation of this product?
- what address should I return the shipment to that has already been sent? - what is MY customer number to reference in the future? Since mine has already shipped I have to return less the shipping and handling. Important - make a copy of your package you recieve to note the cost of the post office charges. Return address given to me over the phone (I called twice and talked to 2 different people to confirm that they were giving out consistent information): GRN Vitapower Attn: Returns PO BOX 17292 Wilmington, DE 19850 I will be sending with confirmation id option and certified. The last thing I want is this company to say they didn't recieve the box back and I am out the money and the product! I have never had so much trouble with ordering in my life. I order a ton of stuff over the tv and internet and this vitamin company just doesn't make sense. Good Luck all!
12/6/2006 - Sheri writes:
I called several times to cancel and have been unsuccessful. I even cancelled online at the web site again without success. There was another deduction from my account today (12/6/06. Just what does one have to do to cancel this product?
12/2/2006 - Diane writes:
GRC Comprehensive. PO Box 17292 Wilmington, DE 19850. Ordered along with Windsor Pilates: I have been attempting to cancel this dietary supplement subscription for 3 months, I returned the 3rd box (marked refused) and are still being billed. Unable to get anyone to answer the following numbers 800 730-3018, 1-888-684-9660 or 888-848-2797. All of these numbers go to the same recording hours of operation 8am to 10 pm central standard time. Please assist me on canceling this subscription.
11/30/2006 - Collene writes:
I agreed to "try" these stupid vitamins for a trial offer around $3.00. Well...$70.00 later I am still "trying" the vitamins that are not different from the local vitamin shop. I have sent emails to their customer service reps who tell me they have cancelled my "membership" (I didn't realize I was an official member of a vitamin group!)but that I have to pay for last month's order in two installments. This is ridiculous. Who can afford $34.oo being taken out for something you never wanted in the first place! Please post if you have gotten any resolution to your problem with this company b/c I am anxious to know if it will really stop or if I need to cancel my bank account!
11/28/2006 - Mary Ann writes:
I ordered the vitapower from a infomercial. When I ordered I was never told that they would continue to send the vitapower again when I did not request it. I have sent back the package twice and today recieved another supply. I feel that this is a scam. I am looking for a phone number to call to have this stopped. It came from GR Nutrition PO Box 17292 in Wilmington De. I don't want to reopen the box and be charged for the postage.
11/28/2006 - Ev writes:
I agree...this is a complete scam. You cancel with them, but they still have a final shipment and billing period. I cancelled over a month ago, and still getting shipments. Each of their shipments are billed and sent out in two parts, so you're in a vitamin purgatory with them, it just keeps on coming! This is supposed to be my last shipment...I have my doubts!
11/27/2006 - Dixie writes:
I don't remember even agreeing to try this product. They shipped it evidently as part of a Windsor Pilates deal that I did request. The company's representative at 888-848-2797 says that I received a brochure on the first shipment that gave me the info to cancel but that I did not call at that time. Perhaps they did, but they never provided any info after that with any of the shipments telling how to cancel the repeat shipments after I found that these shipments were costing $65 each. That smacks of fraud or at least a very irresponsible company. I cancelled today, and am shipping back the last two shipments. I'll post again if that does not resolve the issue.
11/22/2006 - Debra writes:
I took the 30 day supply offer for $1 and shipping. I was told that I could cancel after that time. I called to cancel but was informed that the shipment was already made and I would have to pay for that supply. What no one tells you is that is a 60 day supply and you are screwed with vitamins that you don't want. You are never advised at any time that you have to get the 60 day supply. Calling this company is futile. They are scam artist and Pro-Active should be ashame of thier affiliation with them and decptive practice by this company.
11/13/2006 - Crystal writes:
I ordered the Winsor Pilates circle and they offered VITAPOWER to try. They said it would be no problem to CANCEL that is BULL CRAP because the number on the side of the box was for another info commercial and they would say I had the wrong number and they could not help me. I looked up Vitapowers website gee same number on the box is the one on website so finally I found this website and found the right number. They will not refund my money until I get the product and return it. Thats just GREAT. I donot want this product I am pregnant cannot take the product anymore. They better return my money I am PISSED. By the way her is the right number 1-888-848-2797
11/12/2006 - Nano writes:
Today is Sunday the 12th of November 2006. I officially have begun my journey into the world of grc and their questionable business practices. My email is [], i will welcome any of the past posters, readers and future readers to pass on to me their personal experiences and steps taken to recoup any or all monies lost to this company. I just returned from overseas, yes military, and am catching up on my finances. My fiancé ordered proactiv before i left in may and since then the credit card has been getting charged for vitamins, GRC VITAPOWER PRO PLUS, and have not received any of this product. I have been getting charged $33.94 since May 06, coincidentally the same time she received her first Proactiv shipment. Today I noticed another charge on my card for $69 to a VITAPOWER, notice the different amount and title of the product on my bank statement. On my bank statement there are phone numbers. GRC VITAPOWER PRO PLUS 888-848-2797, VITAPOWER 888-848-2797, called PROACTIV and they gave me 888-684-9660, they are all the same number. Today is Sunday like I said, called them up and got the press 1 for English and 2 for Spanish, then a recording comes on and says call back between 8am and 10pm est, funny they never said mon-fri or anything. Will try again tomorrow Monday and give an update. If anyone wants to email me your experience with this and the steps you have taken, please do so at [] (misp purposely). Thank you for taking the time to red this.
11/12/2006 - Stephanie writes:
I've tried to contact (hard to locate the actual phone number and address not on the box!) to cancel the "trail" offer - scam is right the over-price vitamins just keep coming!Soon I'll have to give a way for x-mas gifts. Tell your friends post a chain letter get the info out there! The star pushing this product should be a shamed of herself!
11/11/2006 - Dani writes:
I ordered the Windsor Pilates ring and video. I was then offered a trial of the vita power. I said sure, but that i only wanted it as a one time deal, that i didnt not want to recieve anymore, the lady said sure. I knew that i would need to cancel my subscription with Windsor Pilates or i would receive more videos, however i did it too late and received a video and my checking account was billed. to cancel this one was quite easy, i called the company, (though getting a number for it wasn't all that fun) the rep i talked to was great, she credited my account right on the spot, before the product was even mailed back. However, i then received the two packs of vitapower, and my checking account was charged nearly 65 dollars. i called the company, they said jsut write cancel and send it back, but i had already opened it, so i had to re-address the whole thing and pay shipping. i was smart enough however to put a track and confirm on the box, so i know now that they have received it, we'll jsut see if my account gets credited now. Lets hope this is the end!
10/27/2006 - Bobbie writes:
I had ordered this product on a trial basis. I also have tried to cancel this product. Since there was no invoice in the shipping box, I cut off the label on the box with my name on it and wrote a short note "CANCEL" on the label. I received two more boxes so far. I found a phone # on my credit card bill (888-848-2797). I just got off the phone with them and told them to cancel my order, she said it had been cancelled and I would not be billed again. I will let you know if I receive anymore of this procduct. GOOD LUCK TO EVERYONE!
10/23/2006 - Julia writes:
I ordered one monthy...but I am getting charged evevery 60 days... What a scam.. The movie star who boosted this product should be ashamed...scam!!!
10/3/2006 - Ruth writes:
Victims of scamnation! I feel your pain! After some sleuthing, I found a Web site with info that will actually get you to a living person, and hopefully help you to achieve your goal of ridding your life of VitaClear for ever more. I'll include their address, but suggest you call the number directly and cancel as quickly as possible. (They were "so" sorry it was so challenging to find company contact information. Tsk, tsk. Because, you see, the VitaClear thingys aren't part of the Proactiv gimmick at all. So cancelling one is, obviously, not a path to cancelling the other. But I digress.) Here's the info you need: VitaClear P.O. Box 11427 Pueblo, CO 81001 888-848-2797 I'm like many of the other folks on this site: I ordered Proactiv acne treatment and was talked in to the Vitapower/VitaClear supplements. Although I was happy with Proactiv, I cancelled my order becuz it is so ridiculously overpriced. I assumed the VitaClear would also have been cancelled. But, like many of you, I keep receiving - and have been for MONTHS! these overpriced vitamin cure-alls, unable to find a way to stop them from charging me $33.95 every month. After seeing so many other frustrated folks, I decided to take action. I hope this helps. Here's the site, tho it's information is limited: [] ruth, from st. paul, mn
9/23/2006 - Kay writes:
I had the same experience. I ordered Windsor Pilates, and I was talked into the VitaPower. I don't want them, but there is NOTHING in the packages to let me cancel. They actually are hitting my checking account on an OLD card that should have been cancelled. I am very disgusted, and I really don't want the products but I can't find a way to reach them. The number they give goes to an answering machine that never has a human or message machine available. What a scam! They people must be making thousands a week!
9/20/2006 - Brittany writes:
I've never even heard or seen this product before, I was just looking through my account history and it said they charged me 4.99 yesterday (9/19), but I've never even seen this product before! I haven't even used my check card in the past two days! Whoever these people are, they're shady...Somehow they got my card number which is pretty much impossible...
9/11/2006 - Connie writes:
I ordered this product months ago. I have been trying to cancel my order with no luck because I can't figure out how. I continue to get charged for vitamins that are just sitting around. I can't take them because they cause me to get headaches. How do I get this company to STOP charging and sending them to me. Please help I'm not made of money.
9/10/2006 - Donna writes:
I ordered Windsor Pilates about 3 months ago and also ordered a "trial" of Vita-Power. I began receiving monthly shipments of the vitamins and having my Visa Check Card charged $33.95 each month. I just called the 888-848-2797 # shown on my bank statement with no luck - just a recording. One other note of interest, I canceled that particular check card 2 months ago - that's another story. 9/10/2006 - I called Windsor Pilates (they were also sending monthly shipments and charging my closed check card). Here is information shown on Vita Power. GRN VitaPower (this company shows the icon that says they are a BBB member (whoopee) 41550 Eclectic Avenue Suite 200 Palm Desert, CA 92260 GRN Vitapower PO Box 11427 Pueblo, CO 81001 Guthy Renker Nutritition 3051 Willow Grove Rd Camden, DE 19934 Vita Power P.O. Box 669848 Marietta, GA 30066
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